Events
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This course will focus on managing the emotional dynamic and other challenges in mediation such as, power, trauma and intercultural communication. It will also provide more role play practise mediating, with the assistance of a coach, focusing on drawing out deeper interests while managing the emotional climate. |
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Communicating through Conflict provides a deep dive into the key communication skills effective for preventing and resolving conflicts in your personal and work life. You will have an opportunity to learn and practice skills that are time-tested for clearing the air and creating understanding. |
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During this workshop an Elder will provide participants with traditional indigenous circle teachings used for sharing, healing and addressing conflict. Paula will then provide practical ways to adapt traditional circle processes to restore modern post-conflict workplaces. |
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This course is a journey through the world of emotional outbursts. Explore why humans are wired to avoid or attack and what triggers those responses. Gain insight on what some of your key triggers are and how to manage your own emotional response. Learn how to defuse emotional outbursts in others and ways to set limits on their expression of anger. |
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