Communicating through Escalated Conflict
This course is a journey through the world of emotional outbursts. Explore why humans are wired to avoid or attack and what triggers those responses. Gain insight on what some of your key triggers are and how to manage your own emotional response. Learn how to defuse emotional outbursts in others and ways to set limits on their expression of anger.
Confidence in Conflict
Once you have completed Comfort in Conflict, Communicating Through Conflict, and Communicating Through Escalated Conflict, and have begun applying the skills to your everyday life, this course will help you pull it all together. We will zero in on the theory and practice to further build your knowledge, skills, and confidence.
Being a Mediator 1.3
This course will focus on providing a lot of practise mediating, with coaching, and preparing for the mediation role play evaluation.
Comfort in Conflict
Online Course , CanadaThis course normalizes conflict. It aims to take fear and helplessness out of addressing the conflicts in your life, at home or at work.
Mediation Foundation 1.1
Online Course , CanadaThis is the first course of four required to meet the mediation course requirements towards earning our Mediation Training Certificate. This is a 28 hour course with 20 of the hours spent in class online or face-to-face, plus an additional 8 hours of asynchronous work.
Communicating through Conflict
Online Course , CanadaCommunicating through Conflict provides a deep dive into the key communication skills effective for preventing and resolving conflicts in your personal and work life. You will have an opportunity to learn and practice skills that are time-tested for clearing the air and creating understanding.
Communicating through Escalated Conflict
Online Course , CanadaThis course is a journey through the world of emotional outbursts. Explore why humans are wired to avoid or attack and what triggers those responses. Gain insight on what some of your key triggers are and how to manage your own emotional response. Learn how to defuse emotional outbursts in others and ways to set limits on their expression of anger.
BCALM© – Coaching Through Conflict
Online Course , CanadaIn this course you will learn to coach your clients to understand and approach conflict as information, from a place of curiosity rather than accusation.
Facilitating Workplace Restoration
Online Course , CanadaDuring this workshop an Elder will provide participants with traditional indigenous circle teachings used for sharing, healing and addressing conflict. Paula will then provide practical ways to adapt traditional circle processes to restore modern post-conflict workplaces.
Negotiation for Mediators
Online Course , CanadaBeing an effective Mediator requires a deep understanding of Negotiation. This 14 hour course focuses on helping learners in mediation training understand mediation from the perspective of the parties they are mediating.
