Mediation 1.2 Challenges

Online Course , Canada

This course will focus on managing the emotional dynamic and other challenges in mediation such as, power, trauma and intercultural communication. It will also provide more role play practise mediating, with the assistance of a coach, focusing on drawing out deeper interests while managing the emotional climate.

Communicating through Conflict

Online Course , Canada

Communicating through Conflict provides a deep dive into the key communication skills effective for preventing and resolving conflicts in your personal and work life. You will have an opportunity to learn and practice skills that are time-tested for clearing the air and creating understanding.

Communicating through Escalated Conflict

Online Course , Canada

This course is a journey through the world of emotional outbursts. Explore why humans are wired to avoid or attack and what triggers those responses.  Gain insight on what some of your key triggers are and how to manage your own emotional response.  Learn how to defuse emotional outbursts in others and ways to set limits on their expression of anger.

Mediation 1.3 Being a Mediator

Online Course , Canada

This course will focus on providing a lot of practise mediating, with coaching, and preparing for the mediation role play evaluation.

Confidence in Conflict

Online Course , Canada

Once you have completed Comfort in Conflict, Communicating Through Conflict, and Communicating Through Escalated Conflict, and have begun applying the skills to your everyday life, this course will help you pull it all together.  We will zero in on the theory and practice to further build your knowledge, skills, and confidence. 

Comfort in Conflict

Online Course , Canada

This course normalizes conflict.  It aims to take fear and helplessness out of addressing the conflicts in your life, at home or at work. 

Mediation 1.1 Foundations

Online Course , Canada

This is the first course of four required to meet the mediation course requirements towards earning our Mediation Training Certificate.  This is a 30 hour course with 26 of the hours spent in class online or face-to-face, plus an additional 4 hours of asynchronous work.

Communicating through Conflict

Online Course , Canada

Communicating through Conflict provides a deep dive into the key communication skills effective for preventing and resolving conflicts in your personal and work life. You will have an opportunity to learn and practice skills that are time-tested for clearing the air and creating understanding.

The Ethical Mediator

Online Course , Canada

This course will help create understanding and awareness of the importance of ethics in a mediation practice. Topics covered will include: Importance of ethics and professional practices Importance of values to guide a mediation practice Application of codes of ethics and conduct to your practice Course approved by ADR Institute of Canada as recognized training towards the national designations of Qualified Mediator and Chartered Mediator. Click here for more information about national designations. Tuesday, November 4, 2025 – 3:00 – 5:30pm MT Course dates and times are based on Mountain Daylight/Standard Time and could be adjusted to best meet the time [...]

Negotiation for Mediators

Online Course , Canada

Being an effective Mediator requires a deep understanding of Negotiation. This 14 hour course focuses on helping learners in mediation training understand mediation from the perspective of the parties they are mediating.