ADR Learning Institute has partnered with Dr. Nancy Love on the creation of a three-day Conflict Coaching course that will form part of our ADR Practitioner Certificate Program. We are honored to have Dr. Nancy Love work with us on the creation of the BCALM - Coaching through Conflict course. Nancy holds a Doctorate in Education and is a very accomplished conflict resolution course designer, trainer, and dispute resolution facilitator. She is also a certified Conflict Coach. Nancy Love and Paula Drouin have known each other for over twenty years and have worked together for over ten years.  It is [...]

In this course you will learn to coach your clients to understand and approach conflict as information, from a place of curiosity rather than accusation.