A mediator’s role is to facilitate the negotiations of the parties at the table. The parties may be going through a divorce, starting a business, negotiating terms of a contract, resolving a conflict or negotiating how to move forward with their working relationship, or negotiating care of aging parents. Whatever the situation, the mediator’s role and responsibilities vary only slightly. In every situation their presence must provide confidence, safety, focus, and a pathway to resolution and or agreement.
Our Mediation Training Certificate program has been pre-approved by ADR Institute of Canada as accredited training towards the national designations of Qualified Mediator and Chartered Mediation. The program has also been recognized as an IMI Certified Mediator Training Program, by IMI – International Mediation Institute, to become eligible for recognition as an ‘IMI Qualified Mediators’.
Our Online Mediation Training Certificate Program consists of four courses totalling 90 hours of training. 77 hours in Zoom/face-to-face class sessions, plus 13 hours of asynchronous work between sessions. Our training has been designed for Hyflex delivery. Learners can choose whether they want a Hybrid delivery experience (a mix of online and face-to-face) or they can choose to attend fully online.
The focus of our Mediation Training includes the mediators role and responsibilities, as well as the importance of Mediator Presence. Participants will be introduced to and practise an Interest-based mediation model and will have opportunities to learn how to assess a conflict to determine the appropriate ADR option, prepare the parties and facilitate the mediation. Learners will also have an opportunity to explore how to facilitate the emotional dynamic that often exists in the mediation room.
The objective is that by the end of the Mediation Certification Program, learners will:
- Gain a shared definition of conflict and dispute as well as the process options available for resolving each.
- Understand the difference between Positional Bargaining and Principled (interest-based/understanding-based) Negotiation
- Be knowledgeable of an Interest-based Negotiation Model and Mediation Model
- Know your role and responsibilities as a Mediator (Being a professional neutral)
- Have access to document templates useful to Mediators
- Be able to prepare yourself and the parties for mediation
- Be able to convert complaints into negotiable agenda items
- Have practise in conducting an Interest-based mediation
- Practise key communication skills to be effective during mediation
- Become familiar with techniques for dealing with conflict during a mediation
- Gain an understanding of the Emotional Elements that can exist during mediations
- Practise skills for managing the Emotional Climate
- Gain an understanding of Intercultural Communication and Cross-cultural Mediation
- Gain an understanding of the role of power struggles in conflict and mediation
- Be introduced to Trauma Informed Practice Guidelines
- Mediation 1.1 Foundations includes The Ethical Mediator (34 hours)
- The Ethical Mediator (6 Hours) (can be taken as a stand-alone course)
- Negotiation for Mediators (14 hours)
- Mediation 1.2 Challenges (22 hours)
- Mediation 1.3 Being a Mediator (20 hours)
For Fall 2024 scheduled course delivery dates, click here.
For Spring 2025 scheduled course delivery dates, click here.
To ensure learners are ready to succeed in studying the advanced skills of mediation, we require evidence of 30 – 40 hours of prior learning in conflict resolution and communication skills.
If you do not currently meet this requirement, the following programs and courses are pre-approved as recognized training and can be used as pre-requisites.
If you have taken training that is not included in this list, and you believe it to be equivalent, then please send an email to Director@adrlearninginstitute.ca to request a review of your prior learning and experience.
ADR Learning Institute Art of Conflict Resolution Certificate Program.
These courses will be delivered using ADR Learning Institute’s eLearn platform, to accommodate Learners joining from other time zones. Or you can request private delivery of the first three courses for an individual or small group. Contact Director@adrlearninginstitute.ca for more information.
- Comfort in Conflict
- Communicating through Conflict
- Communicating through Escalated Conflict
- Confidence in Conflict
We recognize completion of the following courses, delivered by other training institutes, as fulfillment of the required pre-requisites.
ADR Institute of Alberta
- Communications in ADR (40 HOURS)
JIBC
- Foundations of Collaborative Conflict Resolution (CRESS 1100)
- Communicating in Conflict (CRES-1311)
- Navigating Intense Emotions in Conflict (CRES 1105)
- Negotiation (CRESS 1170) or our Negotiation (NEG03) If you have completed this course you will not be required to attend our course on Negotiations for Mediators.
Mount Royal
- Introduction to Conflict Resolution (CRN90284)
- Communicating in Conflict (CRN90003)
- Dealing with Anger (CRN90282)
- Negotiation Level 1 (CRN90072) or our IBN Negotiation (NEG03)
If you have not completed any of these courses, but have completed conflict resolution, communication skills, or ADR training through other education paths, then you are welcome to apply and have your prior training reviewed for possible acceptance.
In addition to full participation in all of the courses, and completion of course assignments, an evaluation process will need to be successfully completed to earn ADR Learning Institute’s Mediation Training Certificate.
Canadian Residents – Total tuition for our 90-hour On-line Mediation Training Certificate Program is $4140.00 CAD plus tax based on your place of residence.
International Students tuition is $4966.00 CAD no tax added.
If you have completed your 40 hours of pre-requisite courses with ADR Learning Institute through the Art of Conflict Resolution Certificate program, you qualify for a $200.00 CAD discount on the first payment you make to the Mediation Training Program.
Once your application has been received and approved, you will be provided with instructions on how to register and pay for the courses.
Total cost is currently $3798.00 as of January 1, 2025 the cost will be $4140.00 CAD plus tax based on place of residence.
The following two course can be taken as stand-alone-courses:
- The Ethical Mediator (6 hours)
- 95.00 CAD plus tax
- Negotiation for Mediators (14 hours)
- $650.50 CAD plus Tax
Tax calculation is based on your place of residence.
Credit card fees are paid by the purchaser effective January 1, 2025
