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2025-01-24T00:00:00-07:00
This is the first course of four required to meet the mediation course requirements towards earning our Mediation Training Certificate. This is a 30 hour course with 26 of the hours spent in class online or face-to-face, plus an additional 4 hours of asynchronous work.
Communicating through Conflict provides a deep dive into the key communication skills effective for preventing and resolving conflicts in your personal and work life. You will have an opportunity to learn and practice skills that are time-tested for clearing the air and creating understanding.
This course is a journey through the world of emotional outbursts. Explore why humans are wired to avoid or attack and what triggers those responses. Gain insight on what some of your key triggers are and how to manage your own emotional response. Learn how to defuse emotional outbursts in others and ways to set limits on their expression of anger.