Intercultural Communication Workshop
Designed specifically for mediators-in-training and those working as ADR professionals in the field, Intercultural Communication takes participants through self-guided and live session reflection on the influence of culture on communication and conflict.
Mediation Challenges 1.2
This course will focus on managing the emotional dynamic and other challenges in mediation such as, power, trauma and intercultural communication. It will also provide more role play practise mediating, with the assistance of a coach, focusing on drawing out deeper interests while managing the emotional climate.
Facilitating Workplace Restoration
During this two-day workshop an Elder will provide participants with traditional indigenous circle teachings used for sharing, healing and addressing conflict. Paula will then provide practical ways to adapt traditional circle processes to restore modern post-conflict workplaces.
Comfort in Conflict
This course normalizes conflict. It aims to take fear and helplessness out of addressing the conflicts in your life, at home or at work.
Facilitating Workplace Restoration
Online Course , CanadaDuring this two-day workshop an Elder will provide participants with traditional indigenous circle teachings used for sharing, healing and addressing conflict. Paula will then provide practical ways to adapt traditional circle processes to restore modern post-conflict workplaces.
Communicating Through Conflict
Communicating through Conflict is a one-day intensive deep dive into the key communication skills effective for preventing and resolving conflicts in your personal and work life. You will have an opportunity to learn and practice skills that are time-tested for clearing the air and creating understanding.
BCALM© – Coaching Through Conflict
Online Course , CanadaADR Learning Institute has partnered with Dr. Nancy Love on the creation of a three-day Conflict Coaching course that will form part of our ADR Practitioner Certificate Program. We are honored to have Dr. Nancy Love work with us on the creation of the BCALM - Coaching through Conflict course. Nancy holds a Doctorate in Education and is a very accomplished conflict resolution course designer, trainer, and dispute resolution facilitator. She is also a certified Conflict Coach. Nancy Love and Paula Drouin have known each other for over twenty years and have worked together for over ten years. It is [...]
Being a Mediator 1.3
This course will focus on providing a lot of practise mediating, with coaching, and preparing for the mediation role play evaluation.
Communicating through Escalated Conflict
Communicated Through Escalated Conflict - Everything you ever wanted to know about managing anger. This course is a one-day journey through the world of emotional outbursts. Explore why humans are wired to avoid or attack and what triggers those responses. Gain insight on what some of your key triggers are and how to manage your own emotional response. Learn how to defuse emotional outbursts in others and ways to set limits on their expression of anger.
Mediation Foundation 1.1
This is the first course of four required to meet the mediation course requirements towards earning our Mediation Training Certificate. This is a 28 hour course with 20 of the hours spent in class online or face-to-face, plus an additional 8 hours of asynchronous work.
