Communicating Through Conflict
University of Alberta, Faculty of Extension 10230 Jasper Avenue, Edmonton, Alberta, CanadaCommunicating Through Conflict is a one-day intensive deep dive into the key communication skills effective for preventing and resolving conflicts in your personal and work life. You will have an opportunity to learn and practice skills that are time tested for clearing the air and creating understanding. It is one day that could positively impact every relationship in your life and reduce relationship stress and miscommunication. This course will include skills in listening, questioning, disclosing, clarifying assumptions, how to dialogue with dignity, and speaking assertively.
Communicating Through Escalated Conflict
University of Alberta, Faculty of Extension 10230 Jasper Avenue, Edmonton, Alberta, CanadaThis course is a one-day journey through the world of emotional outbursts. Explore why humans are wired to avoid or attack and what triggers those responses. Gain insight on what some of your key triggers are and how to manage your own emotional response. Learn how to defuse emotional outbursts in others and ways to set limits on their expression of anger.
Comfort in Conflict
University of Alberta, Faculty of Extension 10230 Jasper Avenue, Edmonton, Alberta, CanadaThis course normalizes conflict. It aims to take fear and helplessness out of addressing the conflicts in your life, at home or at work. Becoming comfortable with conflict requires an understanding of what it is, the purpose it serves, how it expands and contracts, how people respond, and learning the skills and steps for resolution. We will provide a supportive, inspirational training space for you to learn and practice the foundational skills and models you need to get started.
Confidence in Conflict
University of Alberta, Faculty of Extension 10230 Jasper Avenue, Edmonton, Alberta, CanadaThis final course in the Art of Conflict Resolution Series will help you zero in on the theory and practice of conflict resolution to further build your knowledge, skills and confidence. The conflict resolution model will be expanded upon and skill use will be integrated into conflict resolution role-play.
Comfort in Conflict [Online]
This course normalizes conflict. It aims to take fear and helplessness out of addressing the conflicts in your life, at home or at work. Becoming comfortable with conflict requires an understanding of what it is, the purpose it serves, how it expands and contracts, how people respond, and learning the skills and steps for resolution. We will provide a supportive, inspirational training space for you to learn and practice the foundational skills and models you need to get started.
Understanding Negotiation for the Mediator
St Albert Inn & Suites 156 Saint Albert Trail, St. Albert, AB T8N 0P5, St. Albert, AB, CAThis three-day course was designed as the negotiation component of The Effective Mediator Certificate Program, as well as the ADR Practitioner Certificate Program. Trained mediators, whose training did not include negotiation, will benefit from this course, and are welcome to register without having to register for any of our other courses. Being an effective Mediator requires a deep understanding of Negotiation. This Three-day course focuses on helping mediators understand mediation from the perspective of the parties they are mediating. It will focus on effective ways to prepare for a negotiation, participate in a negotiation to meet the needs of everyone [...]
Communicating Through Conflict [Online]
Communicating Through Conflict is a one-day intensive deep dive into the key communication skills effective for preventing and resolving conflicts in your personal and work life. You will have an opportunity to learn and practice skills that are time tested for clearing the air and creating understanding. It is one day that could positively impact every relationship in your life and reduce relationship stress and miscommunication. This course will include skills in listening, questioning, disclosing, clarifying assumptions, how to dialogue with dignity, and speaking assertively.
Communicating Through Escalated Conflict [Online]
Communicating Through Escalated - Everything you ever wanted to know about managing anger. This course is a one-day journey through the world of emotional outbursts. Explore why humans are wired to avoid or attack and what triggers those responses. Gain insight on what some of your key triggers are and how to manage your own emotional response. Learn how to defuse emotional outbursts in others and ways to set limits on their expression of anger.
Confidence in Conflict
University of Alberta, Faculty of Extension 10230 Jasper Avenue, Edmonton, Alberta, CanadaThis final course in the Art of Conflict Resolution Series will help you zero in on the theory and practice of conflict resolution to further build your knowledge, skills and confidence. The conflict resolution model will be expanded upon and skill use will be integrated into conflict resolution role-play.
Mediation Foundation
This is the first course of three that will make up the total 7 days of training required to meet the mediation course requirements toward earning our Mediation Certificate. This course will focus on the fundamentals, including: definition, theory, mediator role and presence, introduction to the interest-based mediation model with practise and coaching. Course approved by ADR Institute of Canada as recognized training towards the national designations of Qualified Mediator and Chartered Mediator. Click here for more information about national designations. See Mediation Certificate Program Requirements – these must be met before attending this course. Approval to register is required by ADR Learning Institute. [...]
