This is a basic introduction to the process of investigations and the role of the investigator. Understanding how investigation is different from mediation and other ADR process options will help mediators be clear on the lane they are working in, and how to explain to participants the options available to them when they have a complaint about a co-worker or supervisor. Understanding the formal processes will help the ADR Practitioner deeply understand the spectrum of options available.
Topics include:
- Underlying Principles
- Scope
- Planning
- Collecting information
- Interviewing
- Analyzing
- Writing the Findings
Enrolled in the Mediation Certificate program; or a graduate of mediation training; or approval to register by Paula Drouin, ADR Learning Institute. Click here to email contact Paula.
Cost: $1050+gst
Three-day course
