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DTEND;TZID=America/Edmonton:20210605T163000
DTSTAMP:20260518T070920
CREATED:20210423T222944Z
LAST-MODIFIED:20210423T222944Z
UID:10000086-1622570400-1622910600@adrlearninginstitute.ca
SUMMARY:Confidence in Conflict
DESCRIPTION:Course InformationPre-requisite InstructorCourse Information \nConfidence in Conflict This final course in the Art of Conflict Resolution Series will help you zero in on the theory and practice of conflict resolution to further build your knowledge\, skills and confidence. The conflict resolution model will be expanded upon and skill use will be integrated into conflict resolution role-play. \nSchedule:\n\nTuesday\, 1 June 2021\, 6:00 – 9:30 pm MST\nThursday\, 3 June 2021\, 6:00 – 9:30 pm MST\nSaturday\, 5 June 2021\, 9:00 am – 4:30 pm MST\n\nCost:\n$595 +gst \nHow to Register:\nThis course is being held at the University of Alberta\, Faculty of Extension\, in downtown Edmonton\, Alberta. Registration for this course will now be done through the University of Alberta\, Faculty of Extension website. Click here to register. \nCourse number: EXCPE 5353 \nPre-requisite  \nComfort in Conflict (EXCPE 5350)\, Communicating Through Conflict (EXCPE 5351) and Communicating Through Escalated Conflict (EXCPE 5352) \nIf you attend Comfort in Conflict\, Communicating Through Conflict\, Communicating Through Escalated Conflict\, and Confidence in Conflict you will earn a Certificate in The Art of Conflict Resolution. \nInstructor \nInstructor: Paula Drouin – Paula draws on her past experiences working in a maximum security prison and in Edmonton’s inner city to create links between theory and practice.  She has delivered workshops on this topic to Correctional Officers\, Police\, Fire\, EMS\, and as part of Peacemaker and Mediator training. \n \n 
URL:https://adrlearninginstitute.ca/course/confidence-in-conflict-7/
LOCATION:University of Alberta\, Faculty of Extension\, 10230 Jasper Avenue\, Edmonton\, Alberta\, T5J 4P6\, Canada
CATEGORIES:Confidence in Conflict,Online Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2019/12/confidence-in-conflict-online.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20210515T090000
DTEND;TZID=America/Edmonton:20210515T163000
DTSTAMP:20260518T070920
CREATED:20210423T222008Z
LAST-MODIFIED:20210423T223321Z
UID:10000085-1621069200-1621096200@adrlearninginstitute.ca
SUMMARY:Communicating Through Escalated Conflict
DESCRIPTION:Course InformationPre-requisite InstructorCourse Information \nCOMMUNICATING THROUGH ESCALATED CONFLICT – Everything you ever wanted to know about managing anger. This course is a one-day journey through the world of emotional outbursts.  Explore why humans are wired to avoid or attack and what triggers those responses.  Gain insight on what some of your key triggers are and how to manage your own emotional response.  Learn how to defuse emotional outbursts in others and ways to set limits on their expression of anger. \nSchedule:\nSaturday\, May 15\, 2021\, from 9:00 am to 4:30 pm MST with an hour lunch break. \nCost:\n$345 +gst \nHow to Register:\nThis course is being held at the University of Alberta\, Faculty of Extension\, in downtown Edmonton\, Alberta.  Registration for this course will now be done through the University of Alberta\, Faculty of Extension website.  Click here to register. \nCourse number: EXCPE 5352 \nPre-requisite  \nPre-requisite: No pre-requisites however it is strongly recommended that you complete Communicating through Conflict before taking this advance communication course. \nInstructor \nInstructor: Jaemi Bertrand – Jaemi coaches and instructs in a variety of settings including the ADR Learning Institute (ADRLi)\, the University of Alberta School of Business\, ADR Institute of Alberta (ADRIA) and NAIT\, with a focus on the topics of conflict resolution and working with emotion. Jaemi’s practice includes workplace mediation\, Civil mediation with Alberta Justice\,  as well as community mediation centred on youth. \n \nOUTLINE: \nThis course qualifies for 7 CPD hours from CPHR Alberta \nAM \n\nUnderstanding anger\nMeeting the animal within\nSurvival Cycle\nEmpowerment Cycle\nDefusing yourself\n\nPM \n\nUnderstanding the angry outbursts in others\nDefusing anger\nSetting limits on expressions of anger\nDisengaging\n\nOBJECTIVES: \n\nUnderstand anger and the role it plays\nIdentify your triggers\nLearn to de-escalate yourself\nDefuse another person’s anger\nSet limits on expressions of anger\nDisengage
URL:https://adrlearninginstitute.ca/course/communicating-through-escalated-conflict-8/
LOCATION:University of Alberta\, Faculty of Extension\, 10230 Jasper Avenue\, Edmonton\, Alberta\, T5J 4P6\, Canada
CATEGORIES:Communicating Through Escalated Conflict,Online Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2019/12/Communicating-Through-Escalated-Conflict-Online.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20210501T090000
DTEND;TZID=America/Edmonton:20210501T163000
DTSTAMP:20260518T070920
CREATED:20210423T221313Z
LAST-MODIFIED:20210423T223111Z
UID:10000084-1619859600-1619886600@adrlearninginstitute.ca
SUMMARY:Communicating Through Conflict
DESCRIPTION:Course InformationPre-requisite OutlineCourse Information \nCOMMUNICATING THROUGH CONFLICT is a one-day intensive deep dive into the key communication skills effective for preventing and resolving conflicts in your personal and work life.  You will have an opportunity to learn and practice skills that are time tested for clearing the air and creating understanding.  It is one day that could positively impact every relationship in your life and reduce relationship stress and miscommunication.  This course will include skills in listening\, questioning\, disclosing\, clarifying assumptions\, how to dialogue with dignity\, and speaking assertively. \nSchedule\nDays run from 8:00 am to 4:30 pm with an hour for lunch\, unless otherwise noted. \nSaturday\, May 1st \nCost\n$345 +gst \nHow to Register\nThis course is being held at the University of Alberta\, Faculty of Extension\, in downtown Edmonton\, Alberta.  Registration for this course will now be done through the University of Alberta\, Faculty of Extension website.  Click here to register. \nCourse number: EXCPE 5351 \nPre-requisite  \nThis course has no pre-requisites\, however\, Comfort in Conflict is recommended prior to attendance in this course. \nOutline \nOutline\nThis course qualifies for 7 CPD hours through CPHR Alberta \nAM \n\nThe KEN Principle\nA bit of foundation in emotional intelligence\nCognitive behaviour cycle\nRules of Engagement\nA flash of the obvious\nAssertive expression\n\nPM \n\nIntentional listening\nQuestioning\nPulling it all together to dialogue with dignity\n\nObjectives\nBy the end of the training day you will become familiar with and practice the following skills: \n\nActively listen so others feel heard\nDemonstrate curiosity\nSpeak assertively\nListen to understand and speak to be understood\nDialogue with dignity
URL:https://adrlearninginstitute.ca/course/communicating-through-conflict-7/
LOCATION:University of Alberta\, Faculty of Extension\, 10230 Jasper Avenue\, Edmonton\, Alberta\, T5J 4P6\, Canada
CATEGORIES:Communicating Through Conflict,Online Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2019/12/Communicating-Through-Conflict-Online.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20210323T083000
DTEND;TZID=America/Edmonton:20210330T163000
DTSTAMP:20260518T070920
CREATED:20200806T224723Z
LAST-MODIFIED:20210124T185600Z
UID:10000076-1616488200-1617121800@adrlearninginstitute.ca
SUMMARY:Confidence in Conflict
DESCRIPTION:Course InformationPre-requisite InstructorCourse Information \nConfidence in Conflict This final course in the Art of Conflict Resolution Series will help you zero in on the theory and practice of conflict resolution to further build your knowledge\, skills and confidence. The conflict resolution model will be expanded upon and skill use will be integrated into conflict resolution role-play. \nSchedule:\n\nTuesday\, 23 March 2021\, 8:30 am to 12 pm\nWednesday\, 24 March 2021\, 8:30 am to 12 pm\nTuesday\, 30 March 2021\, 8:30 am to 4:30 pm\n\nCost:\n$595 +gst \nHow to Register:\nThis course is being held at the University of Alberta\, Faculty of Extension\, in downtown Edmonton\, Alberta. Registration for this course will now be done through the University of Alberta\, Faculty of Extension website. Click here to register. \nCourse number: EXCPE 5353 \nPre-requisite  \nComfort in Conflict (EXCPE 5350)\, Communicating Through Conflict (EXCPE 5351) and Communicating Through Escalated Conflict (EXCPE 5352) \nIf you attend Comfort in Conflict\, Communicating Through Conflict\, Communicating Through Escalated Conflict\, and Confidence in Conflict you will earn a Certificate in The Art of Conflict Resolution. \nInstructor \nInstructor: Paula Drouin – Paula draws on her past experiences working in a maximum security prison and in Edmonton’s inner city to create links between theory and practice.  She has delivered workshops on this topic to Correctional Officers\, Police\, Fire\, EMS\, and as part of Peacemaker and Mediator training. \n \n 
URL:https://adrlearninginstitute.ca/course/confidence-in-conflict-6/
LOCATION:University of Alberta\, Faculty of Extension\, 10230 Jasper Avenue\, Edmonton\, Alberta\, T5J 4P6\, Canada
CATEGORIES:Confidence in Conflict,Online Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2019/12/confidence-in-conflict-online.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20210304T083000
DTEND;TZID=America/Edmonton:20210304T163000
DTSTAMP:20260518T070920
CREATED:20200806T223838Z
LAST-MODIFIED:20210124T185605Z
UID:10000075-1614846600-1614875400@adrlearninginstitute.ca
SUMMARY:Communicating Through Escalated Conflict
DESCRIPTION:Course InformationPre-requisite InstructorOutlineCourse Information \nCOMMUNICATING THROUGH ESCALATED CONFLICT – Everything you ever wanted to know about managing anger. This course is a one-day journey through the world of emotional outbursts.  Explore why humans are wired to avoid or attack and what triggers those responses.  Gain insight on what some of your key triggers are and how to manage your own emotional response.  Learn how to defuse emotional outbursts in others and ways to set limits on their expression of anger. \nSchedule:\nThursday\, 4 March 2021\, from 8:30 am to 4:30 pm with an hour lunch break. \nCost:\n$345 +gst \nHow to Register:\nThis course is being held at the University of Alberta\, Faculty of Extension\, in downtown Edmonton\, Alberta.  Registration for this course will now be done through the University of Alberta\, Faculty of Extension website.  Click here to register. \nCourse number: EXCPE 5352 \nPre-requisite  \nPre-requisite: No pre-requisites however it is strongly recommended that you complete Communicating through Conflict before taking this advance communication course. \nInstructor \nInstructor: Paula Drouin – Paula draws on her past experiences working in a maximum security prison and in Edmonton’s inner city to create links between theory and practice.  She has delivered workshops on this topic to Correctional Officers\, Police\, Fire\, EMS\, and as part of Peacemaker and Mediator training. \nOutline \nOUTLINE: \nThis course qualifies for 7 CPD hours from CPHR Alberta \nAM \n\nUnderstanding anger\nMeeting the animal within\nSurvival Cycle\nEmpowerment Cycle\nDefusing yourself\n\nPM \n\nUnderstanding the angry outbursts in others\nDefusing anger\nSetting limits on expressions of anger\nDisengaging\n\nOBJECTIVES: \n\nUnderstand anger and the role it plays\nIdentify your triggers\nLearn to de-escalate yourself\nDefuse another person’s anger\nSet limits on expressions of anger\nDisengage
URL:https://adrlearninginstitute.ca/course/communicating-through-escalated-conflict-7/
LOCATION:University of Alberta\, Faculty of Extension\, 10230 Jasper Avenue\, Edmonton\, Alberta\, T5J 4P6\, Canada
CATEGORIES:Communicating Through Escalated Conflict,Online Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2019/12/Communicating-Through-Escalated-Conflict-Online.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20210218T083000
DTEND;TZID=America/Edmonton:20210218T163000
DTSTAMP:20260518T070920
CREATED:20200806T223343Z
LAST-MODIFIED:20210124T185607Z
UID:10000074-1613637000-1613665800@adrlearninginstitute.ca
SUMMARY:Communicating Through Conflict
DESCRIPTION:Course InformationPre-requisite OutlineCourse Information \nCOMMUNICATING THROUGH CONFLICT is a one-day intensive deep dive into the key communication skills effective for preventing and resolving conflicts in your personal and work life.  You will have an opportunity to learn and practice skills that are time tested for clearing the air and creating understanding.  It is one day that could positively impact every relationship in your life and reduce relationship stress and miscommunication.  This course will include skills in listening\, questioning\, disclosing\, clarifying assumptions\, how to dialogue with dignity\, and speaking assertively. \nSchedule\nDays run from 8:30 am to 4:30 pm with an hour for lunch\, unless otherwise noted. \nThursday\, February 18th \nCost\n$345 +gst \nHow to Register\nThis course is being held at the University of Alberta\, Faculty of Extension\, in downtown Edmonton\, Alberta.  Registration for this course will now be done through the University of Alberta\, Faculty of Extension website.  Click here to register. \nCourse number: EXCPE 5351 \nPre-requisite  \nThis course has no pre-requisites\, however\, Comfort in Conflict is recommended prior to attendance in this course. \nOutline \nOutline\nThis course qualifies for 7 CPD hours through CPHR Alberta \nAM \n\nThe KEN Principle\nA bit of foundation in emotional intelligence\nCognitive behaviour cycle\nRules of Engagement\nA flash of the obvious\nAssertive expression\n\nPM \n\nIntentional listening\nQuestioning\nPulling it all together to dialogue with dignity\n\nObjectives\nBy the end of the training day you will become familiar with and practice the following skills: \n\nActively listen so others feel heard\nDemonstrate curiosity\nSpeak assertively\nListen to understand and speak to be understood\nDialogue with dignity
URL:https://adrlearninginstitute.ca/course/communicating-through-conflict-6/
LOCATION:University of Alberta\, Faculty of Extension\, 10230 Jasper Avenue\, Edmonton\, Alberta\, T5J 4P6\, Canada
CATEGORIES:Communicating Through Conflict,Online Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2019/12/Communicating-Through-Conflict-Online.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20210126T083000
DTEND;TZID=America/Edmonton:20210202T163000
DTSTAMP:20260518T070921
CREATED:20200806T222815Z
LAST-MODIFIED:20210124T185609Z
UID:10000073-1611649800-1612283400@adrlearninginstitute.ca
SUMMARY:Comfort in Conflict
DESCRIPTION:Course InformationPre-requisite InstructorCourse Information \nThis course normalizes conflict. It aims to take fear and helplessness out of addressing the conflicts in your life\, at home or at work. Becoming comfortable with conflict requires an understanding of what it is\, the purpose it serves\, how it expands and contracts\, how people respond\, and learning the skills and steps for resolution. We will provide a supportive\, inspirational training space for you to learn and practice the foundational skills and models you need to get started. \nSchedule:\n\nTuesday\, January 26th 8:30am – 12pm\nWednesday\, January 27th 8:30am – 12pm\nTuesday\, February 2nd 8:30am – 4:30pm\n\nCost:\n$595 + gst \nHow to Register:\nThis course is being held at the University of Alberta\, Faculty of Extension\, in downtown Edmonton\, Alberta.  Registration for this course will now be done through the University of Alberta\, Faculty of Extension website. Click here to register. \nCourse number: EXCPE 5350 \nPre-requisite  \nNo pre-requisite. This course can be taken as a stand-alone course or in combination with Communicating through Conflict\, Communicating through Escalated Conflict\, and Confidence in Conflict to earn a Certificate in The Art of Conflict Resolution. \nInstructor \nInstructor: Anita Veldhuisen Slomp – Anita draws on a decade of working as a mediator\, coach\, and instructor. She has been described as insightful\, unassuming\, and skilled. Anita manages to balance the states of calm and curiosity. Participants have consistently raved about how much they learn from her gentle nudging.
URL:https://adrlearninginstitute.ca/course/comfort-in-conflict-8/
LOCATION:University of Alberta\, Faculty of Extension\, 10230 Jasper Avenue\, Edmonton\, Alberta\, T5J 4P6\, Canada
CATEGORIES:Comfort in Conflict,Online Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2019/12/Comfort-in-Conflict-online.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20200714T083000
DTEND;TZID=America/Edmonton:20200715T163000
DTSTAMP:20260518T070921
CREATED:20191011T173737Z
LAST-MODIFIED:20200518T205904Z
UID:10000038-1594715400-1594830600@adrlearninginstitute.ca
SUMMARY:Confidence in Conflict
DESCRIPTION:Course InformationPre-requisite InstructorCourse Information \nConfidence in Conflict This final course in the Art of Conflict Resolution Series will help you zero in on the theory and practice of conflict resolution to further build your knowledge\, skills and confidence. The conflict resolution model will be expanded upon and skill use will be integrated into conflict resolution role-play. \nSchedule:\n\nTuesday\, 14 July 2020\, 8:30 am to 4:30 pm\nWednesday\, 15 July 2020\, 8:30 am to 4:30 pm\n\nCost:\n$595 +gst \nHow to Register:\nThis course is being held at the University of Alberta\, Faculty of Extension\, in downtown Edmonton\, Alberta. This course will be open for registration as soon as we can meet face-to-face. \nCourse number: EXCPE 5353 \nPre-requisite  \nComfort in Conflict (EXCPE 5350)\, Communicating Through Conflict (EXCPE 5351) and Communicating Through Escalated Conflict (EXCPE 5352) \nIf you attend Comfort in Conflict\, Communicating Through Conflict\, Communicating Through Escalated Conflict\, and Confidence in Conflict you will earn a Certificate in The Art of Conflict Resolution. \nInstructor \nInstructor: Paula Drouin – Paula draws on her past experiences working in a maximum security prison and in Edmonton’s inner city to create links between theory and practice.  She has delivered workshops on this topic to Correctional Officers\, Police\, Fire\, EMS\, and as part of Peacemaker and Mediator training. \n \n 
URL:https://adrlearninginstitute.ca/course/confidence-in-conflict-3/
LOCATION:University of Alberta\, Faculty of Extension\, 10230 Jasper Avenue\, Edmonton\, Alberta\, T5J 4P6\, Canada
CATEGORIES:Confidence in Conflict
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/09/94_image_original-2.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20200616T180000
DTEND;TZID=America/Edmonton:20200620T163000
DTSTAMP:20260518T070921
CREATED:20191217T180713Z
LAST-MODIFIED:20200518T205755Z
UID:10000061-1592330400-1592670600@adrlearninginstitute.ca
SUMMARY:Confidence in Conflict
DESCRIPTION:Course InformationPre-requisite InstructorCourse Information \nConfidence in Conflict This final course in the Art of Conflict Resolution Series will help you zero in on the theory and practice of conflict resolution to further build your knowledge\, skills and confidence. The conflict resolution model will be expanded upon and skill use will be integrated into conflict resolution role-play. \nSchedule:\n\nTuesday\, June 16th\, 2020 6:00pm – 9:30pm\nThursday\, June 18th\, 2020 6:00pm – 9:30pm\nSaturday\, June 20th\, 2020 8:30am – 4:30pm\n\nCost:\n$595 +gst \nHow to Register:\nThis course is being held at the University of Alberta\, Faculty of Extension\, in downtown Edmonton\, Alberta. This course will be open for registration as soon as we can meet face-to-face. \nCourse number: EXCPE 5353 \nPre-requisite  \nComfort in Conflict (EXCPE 5350)\, Communicating Through Conflict (EXCPE 5351) and Communicating Through Escalated Conflict (EXCPE 5352) \nIf you attend Comfort in Conflict\, Communicating Through Conflict\, Communicating Through Escalated Conflict\, and Confidence in Conflict you will earn a Certificate in The Art of Conflict Resolution. \nInstructor \nInstructor: Paula Drouin – Paula draws on her past experiences working in a maximum security prison and in Edmonton’s inner city to create links between theory and practice.  She has delivered workshops on this topic to Correctional Officers\, Police\, Fire\, EMS\, and as part of Peacemaker and Mediator training. \n \n 
URL:https://adrlearninginstitute.ca/course/confidence-in-conflict-4/
LOCATION:University of Alberta\, Faculty of Extension\, 10230 Jasper Avenue\, Edmonton\, Alberta\, T5J 4P6\, Canada
CATEGORIES:Confidence in Conflict
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/07/94_image_original-2.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20200327T083000
DTEND;TZID=America/Edmonton:20200328T163000
DTSTAMP:20260518T070921
CREATED:20191011T173058Z
LAST-MODIFIED:20200311T011632Z
UID:10000037-1585297800-1585413000@adrlearninginstitute.ca
SUMMARY:Confidence in Conflict
DESCRIPTION:Course InformationPre-requisite InstructorCourse Information \nConfidence in Conflict This final course in the Art of Conflict Resolution Series will help you zero in on the theory and practice of conflict resolution to further build your knowledge\, skills and confidence. The conflict resolution model will be expanded upon and skill use will be integrated into conflict resolution role-play. \nSchedule:\n\nFriday\, 27 March 2020\, 8:30 am – 4:30 pm\nSaturday\, 28 March 2020\, 8:30 am – 4:30 pm\n\nCost:\n$595 +gst \nHow to Register:\nThis course is being held at the University of Alberta\, Faculty of Extension\, in downtown Edmonton\, Alberta.  Registration for this course will now be done through the University of Alberta\, Faculty of Extension website.  Click here to register. \nCourse number: EXCPE 5353 \nPre-requisite  \nComfort in Conflict (EXCPE 5350)\, Communicating Through Conflict (EXCPE 5351) and Communicating Through Escalated Conflict (EXCPE 5352) \nIf you attend Comfort in Conflict\, Communicating Through Conflict\, Communicating Through Escalated Conflict\, and Confidence in Conflict you will earn a Certificate in The Art of Conflict Resolution. \nInstructor \nInstructor: Paula Drouin – Paula draws on her past experiences working in a maximum security prison and in Edmonton’s inner city to create links between theory and practice.  She has delivered workshops on this topic to Correctional Officers\, Police\, Fire\, EMS\, and as part of Peacemaker and Mediator training. \n \n 
URL:https://adrlearninginstitute.ca/course/confidence-in-conflict-2/
LOCATION:University of Alberta\, Faculty of Extension\, 10230 Jasper Avenue\, Edmonton\, Alberta\, T5J 4P6\, Canada
CATEGORIES:Confidence in Conflict
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/09/94_image_original-2.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20200316T083000
DTEND;TZID=America/Edmonton:20200317T163000
DTSTAMP:20260518T070921
CREATED:20200119T174514Z
LAST-MODIFIED:20200311T010724Z
UID:10000072-1584347400-1584462600@adrlearninginstitute.ca
SUMMARY:Comfort in Conflict
DESCRIPTION:Course InformationPre-requisite InstructorCourse Information \nThis course normalizes conflict. It aims to take fear and helplessness out of addressing the conflicts in your life\, at home or at work. Becoming comfortable with conflict requires an understanding of what it is\, the purpose it serves\, how it expands and contracts\, how people respond\, and learning the skills and steps for resolution. We will provide a supportive\, inspirational training space for you to learn and practice the foundational skills and models you need to get started. \nSchedule:\nDays run from 8:30 am to 4:30 pm with an hour for lunch \nMonday\, March 16 2020\nTuesday\, March 17 2020 \nCost:\n$595 + gst \nHow to Register:\nThis course is being held at the University of Alberta\, Faculty of Extension\, in downtown Edmonton\, Alberta.  Registration for this course will now be done through the University of Alberta\, Faculty of Extension website. Click here to register. \nCourse number: EXCPE 5350 \nPre-requisite  \nNo pre-requisite. This course can be taken as a stand-alone course or in combination with Communicating through Conflict\, Communicating through Escalated Conflict\, and Confidence in Conflict to earn a Certificate in The Art of Conflict Resolution. \nInstructor \nInstructor: Anita Veldhuisen Slomp – Anita draws on a decade of working as a mediator\, coach\, and instructor. She has been described as insightful\, unassuming\, and skilled. Anita manages to balance the states of calm and curiosity. Participants have consistently raved about how much they learn from her gentle nudging.
URL:https://adrlearninginstitute.ca/course/comfort-in-conflict-7/
LOCATION:University of Alberta\, Faculty of Extension\, 10230 Jasper Avenue\, Edmonton\, Alberta\, T5J 4P6\, Canada
CATEGORIES:Comfort in Conflict
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2019/10/98372CF8-52DF-484C-A6A3-2A9C0F43317B.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20200306T083000
DTEND;TZID=America/Edmonton:20200306T163000
DTSTAMP:20260518T070921
CREATED:20191011T214013Z
LAST-MODIFIED:20191217T234937Z
UID:10000043-1583483400-1583512200@adrlearninginstitute.ca
SUMMARY:Communicating Through Escalated Conflict
DESCRIPTION:3/Course InformationPre-requisite InstructorOutlineCourse Information \nCOMMUNICATING THROUGH ESCALATED CONFLICT – Everything you ever wanted to know about managing anger. This course is a one-day journey through the world of emotional outbursts.  Explore why humans are wired to avoid or attack and what triggers those responses.  Gain insight on what some of your key triggers are and how to manage your own emotional response.  Learn how to defuse emotional outbursts in others and ways to set limits on their expression of anger. \nSchedule:\nFriday\, 6 March 2020\, from 8:30 am to 4:30 pm with an hour lunch break \nCost:\n$345 +gst \nHow to Register:\nWe are excited to have entered a partnership with the Governors of the University of Alberta for our Art of Conflict Resolution courses to be delivered through the University of Alberta\, Faculty of Extension\, in downtown Edmonton\, Alberta commencing January 2020.  Registration for these courses will now be done through the UofA website. Click here to register. \nCourse number: EXCPE 5352 \nPre-requisite  \nPre-requisite: No pre-requisites however it is strongly recommended that you complete Communicating through Conflict before taking this advance communication course. \nInstructor \nInstructor: Paula Drouin – Paula draws on her past experiences working in a maximum security prison and in Edmonton’s inner city to create links between theory and practice.  She has delivered workshops on this topic to Correctional Officers\, Police\, Fire\, EMS\, and as part of Peacemaker and Mediator training. \nOutline \nOUTLINE: \nThis course qualifies for 7 CPD hours from CPHR Alberta \nAM \n\nUnderstanding anger\nMeeting the animal within\nSurvival Cycle\nEmpowerment Cycle\nDefusing yourself\n\nPM \n\nUnderstanding the angry outbursts in others\nDefusing anger\nSetting limits on expressions of anger\nDisengaging\n\nOBJECTIVES: \n\nUnderstand anger and the role it plays\nIdentify your triggers\nLearn to de-escalate yourself\nDefuse another person’s anger\nSet limits on expressions of anger\nDisengage
URL:https://adrlearninginstitute.ca/course/communicating-through-escalated-conflict-3/
LOCATION:University of Alberta\, Faculty of Extension\, 10230 Jasper Avenue\, Edmonton\, Alberta\, T5J 4P6\, Canada
CATEGORIES:Communicating Through Escalated Conflict
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DTSTART;TZID=America/Edmonton:20200213T083000
DTEND;TZID=America/Edmonton:20200213T163000
DTSTAMP:20260518T070921
CREATED:20191011T184918Z
LAST-MODIFIED:20191217T234050Z
UID:10000041-1581582600-1581611400@adrlearninginstitute.ca
SUMMARY:Communicating Through Conflict
DESCRIPTION:Course InformationPre-requisite OutlineCourse Information \nCOMMUNICATING THROUGH CONFLICT is a one-day intensive deep dive into the key communication skills effective for preventing and resolving conflicts in your personal and work life.  You will have an opportunity to learn and practice skills that are time tested for clearing the air and creating understanding.  It is one day that could positively impact every relationship in your life and reduce relationship stress and miscommunication.  This course will include skills in listening\, questioning\, disclosing\, clarifying assumptions\, how to dialogue with dignity\, and speaking assertively. \nSchedule:\nDays run from 8:30 am to 4:30 pm with an hour for lunch\, unless otherwise noted. \nThursday\, 13 February 2020 \nCost\n$345 +gst \nHow to Register\nWe are excited to have entered a partnership with the Governors of the University of Alberta for our Art of Conflict Resolution courses to be delivered through the University of Alberta\, Faculty of Extension\, in downtown Edmonton\, Alberta commencing January 2020.  Registration for these courses will now be done through the UofA website. Click here to register. \nCourse number: EXCPE 5351 \nPre-requisite  \nThis course has no pre-requisites\, however Comfort in Conflict is recommended prior to attendance in this course. \nOutline \nOutline\nThis course qualifies for 7 CPD hours through CPHR Alberta \nAM \n\nThe KEN Principle\nA bit of foundation in emotional intelligence\nCognitive behaviour cycle\nRules of Engagement\nA flash of the obvious\nAssertive expression\n\nPM \n\nIntentional listening\nQuestioning\nPulling it all together to dialogue with dignity\n\nObjectives\nBy the end of the training day you will become familiar with and practice the following skills: \n\nActively listen so others feel heard\nDemonstrate curiosity\nSpeak assertively\nListen to understand and speak to be understood\nDialogue with dignity
URL:https://adrlearninginstitute.ca/course/communicating-through-conflict-2/
LOCATION:University of Alberta\, Faculty of Extension\, 10230 Jasper Avenue\, Edmonton\, Alberta\, T5J 4P6\, Canada
CATEGORIES:Communicating Through Conflict,Core Courses
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BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20200121T083000
DTEND;TZID=America/Edmonton:20200122T163000
DTSTAMP:20260518T070921
CREATED:20191011T182825Z
LAST-MODIFIED:20191217T171247Z
UID:10000039-1579595400-1579710600@adrlearninginstitute.ca
SUMMARY:Comfort in Conflict
DESCRIPTION:Course InformationPre-requisite InstructorCourse Information \nThis course normalizes conflict.  It aims to take fear and helplessness out of addressing the conflicts in your life\, at home or at work.  Becoming comfortable with conflict requires an understanding of what it is\, the purpose it serves\, how it expands and contracts\, how people respond\, and learning the skills and steps for resolution.  We will provide a supportive\, inspirational training space for you to learn and practice the foundational skills and models you need to get started. \nSchedule:\nDays run from 8:30 am to 4:30 pm with an hour for lunch \n\nTuesday\, 21 January 2020\nWednesday. 22 January 2020\n\nCost:\n$595 +gst \nHow to Register:\nWe are excited to have entered a partnership with the Governors of the University of Alberta for our Art of Conflict Resolution courses to be delivered through the University of Alberta\, Faculty of Extension\, in downtown Edmonton\, Alberta commencing January 2020.  Registration for these courses will now be done through the UofA website. Click here to register. \nCourse number: EXCPE 5350 \nPre-requisite  \nNo pre-requisite.  This course can be taken as a stand-alone course or in combination with Communicating through Conflict\, Communicating through Escalated Conflict\, and Confidence in Conflict to earn a Certificate in The Art of Conflict Resolution. \nInstructor \nInstructor: Anita Veldhuisen Slomp – Anita draws on a decade of working as a mediator\, coach\, and instructor. She has been described as insightful\, unassuming\, and skilled. Anita manages to balance the states of calm and curiosity.  Participants have consistently raved about how much they learn from her gentle nudging.
URL:https://adrlearninginstitute.ca/course/comfort-in-conflict-3/
LOCATION:University of Alberta\, Faculty of Extension\, 10230 Jasper Avenue\, Edmonton\, Alberta\, T5J 4P6\, Canada
CATEGORIES:Comfort in Conflict,Core Courses
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