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DTSTART;TZID=America/Edmonton:20190620T083000
DTEND;TZID=America/Edmonton:20190621T163000
DTSTAMP:20190528T203513Z
CREATED:20190117T023710Z
LAST-MODIFIED:20190528T203513Z
UID:10000027-1561019400-1561134600@adrlearninginstitute.ca
SUMMARY:Comfort in Conflict
DESCRIPTION:Course InformationPre-requisite InstructorRegistration Cut-Off Cancellation PolicyCourse Information \nThis course normalizes conflict.  It aims to take fear and helplessness out of addressing the conflicts in your life\, at home or at work.  Becoming comfortable with conflict requires an understanding of what it is\, the purpose it serves\, how it expands and contracts\, how people respond\, and learning the skills and steps for resolution.  We will provide a supportive\, inspirational training space for you to learn and practice the foundational skills and models you need to get started.  You will be supported by the ADRLI Course Facilitation Team made up of the instructor and coaches. \n2019 Schedule:\nDays run from 8:30 am to 4:30 pm with an hour for lunch \nSUMMER \n\nThursday\, 20 June 2019\nFriday 21 June 2019\n\nPre-requisite  \nNo pre-requisite.  This course can be taken as a stand-alone course or in combination with Communicating through Conflict\, Communicating through Escalated Conflict\, and Confidence in Conflict to earn a Certificate in The Art of Conflict Resolution. \nInstructor \nInstructor: Anita Veldhuisen Slomp – Anita draws on a decade of working as a mediator\, coach\, and instructor. She has been described as insightful\, unassuming\, and skilled. Anita manages to balance the states of calm and curiosity.  Participants have consistently raved about how much they learn from her gentle nudging. \nRegistration Cut-Off  \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing.
URL:https://adrlearninginstitute.ca/course/comfort-in-conflict-2/
LOCATION:St Albert Inn & Suites\, 156 Saint Albert Trail\, St. Albert\, AB T8N 0P5\, St. Albert\, T8N 0P5\, CA
CATEGORIES:Comfort in Conflict,Core Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/09/Comfort-in-Conflict-2.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20190523T083000
DTEND;TZID=America/Edmonton:20190523T163000
DTSTAMP:20190305T234148Z
CREATED:20181001T162134Z
LAST-MODIFIED:20190305T234148Z
UID:10000017-1558600200-1558629000@adrlearninginstitute.ca
SUMMARY:Leading Through Conflict 2-Day Workshop
DESCRIPTION:Course InformationInstructorRegistration Cut-Off Cancellation PolicyCourse Information \nLEADING THROUGH CONFLICT is our most sought after private offering and has been delivered to various municipal and provincial government employees.  This two-day course is designed to enable Leaders to build their approach\, skills\, and confidence when dealing with conflicts among those who report to them. There is not a wasted minute in the two-days.  You can be assured that what is taught can be applied in your workplace the next day. There is a week between Day 1 and Day 2 to give participants an opportunity to apply what they learn in Day 1 and build on that experience and receive customized learning on Day 2. \n2019 SCHEDULE: \nThis is a two day course with one week in between.  When you register\, you will be registered for both days. The course will run from 8:30 am to 4:00 pm each day. \n\nThursday\, 23 May 2019 and Friday\, 30 May 2019.\n\nOBJECTIVES: \n\nTo provide employees\, with subordinates\, the knowledge\, skills\, and tools they need to assess and address conflict among their direct reports.\nTo understand some of the management myths that can cause conflicts to escalate\nTo understand and overcome the fear of addressing conflict\, by understanding which conflicts you have a responsibility to address and which ones you can simply keep an eye on.\nProvide a safe and enjoyable learning environment to take risks and gain some valuable skills with support from a professional\, experienced instructional team.\nTo answer your candid questions regarding how to deal with the difficult and complex interpersonal world of modern workplaces.\n\nOUTLINE: \nDay 1 – AM \n\nRecognize what conflict is and the signs indicating its presence\nManagement myths that interfere with resolution\nBecome familiar with how to stop the drama\nDiscover ways to assess conflicts to determine how and when to get involved\nGain confidence in identifying the issues and negotiables\nDiscover how to surface underlying motivations of the disputing parties\nHow to respond if it is not conflict but another issue that is causing conflict\nReceive tips on your role as a leader\nEnter the world of survival and empowerment mindsets.\n\nDay 1 – PM \n\nBe Introduced to the CALM model of conflict resolution and how to use it as a Leader\nBecome familiar with what the purpose is\, when to use the model\, and why you use it\nClearly identify what you are going to have the parties resolve\nLearn how to introduce the idea of using the CALM model with the parties\nLearn and practise preparing each individual for the dialogue\nLearn and practise facilitating the CALM model\nCreate an action plan for practise and application before Day 2\n\nDay 2 – ALL DAY \n\nDebrief Day 1 learnings and questions\nReport in on your action plan\nParticipate in practise session the the areas participants struggled with\nParticipate in practise session of the model with deeper insight shared and practise of the skills and subtle intricacies that make the model work\n\nInstructor \nInstructor: Paula Drouin – Paula draws on her twenty-one years of working predominately in workplaces as a mediator\, investigator\, negotiator\, conflict assessor and trainer.  This course is a culmination of knowledge and experience gain on the front-line of mediating workplace conflicts and working with leaders\, HR and Unions in addressing conflicts.  Paula has held the National Designation of Chartered Mediator for over eighteen years; holds the International Mediator Designation; and has a Master of Arts Degree in Human Security and Peace Building.  She is well respected as a conflict resolution practitioner and course designer and facilitator provincially and nationally.  Paula was one of the course designers and instructors for the Alberta Arbitration and Mediation Society Certificate Program (now known as ADR Institute of Alberta)\, she instructs for the Justice Institute of Alberta\, Native Counselling Services of Alberta\, and for various Universities locally\, nationally and internationally.  The community is fortunate to have these Paula’s expertise and this course made available for public registration. \nRegistration Cut-Off  \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\,  then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing.
URL:https://adrlearninginstitute.ca/course/leading-through-conflict/
LOCATION:St Albert Inn & Suites\, 156 Saint Albert Trail\, St. Albert\, AB T8N 0P5\, St. Albert\, T8N 0P5\, CA
CATEGORIES:Specialty Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/10/Leading-through-Conflict-2.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20190501T083000
DTEND;TZID=UTC:20190502T163000
DTSTAMP:20190430T010817Z
CREATED:20180712T032509Z
LAST-MODIFIED:20190430T010817Z
UID:10000001-1556699400-1556814600@adrlearninginstitute.ca
SUMMARY:Confidence in Conflict
DESCRIPTION:Course InformationPre-requisite InstructorRegistration Cut-Off Cancellation PolicyCourse Information \nConfidence in Conflict  Once you have completed Comfort in Conflict\, Communicating Through Conflict\, and Communicating Through Escalated Conflict\, and have begun applying the skills to your everyday life\, this course will help you pull it all together.  We will zero in on the theory and practice to further build your knowledge\, skills\, and confidence.  Comfort in Conflict plus the two one-day Communicating courses are pre-requisites for this course.  The conflict resolution model will be expanded upon and skill use will be integrated into conflict resolution role-play. \n2019 Schedule:\n\nWednesday May 1st\, 2019\nThursday May 2nd\, 2019\n\nPre-requisite  \nPre-requisites: Comfort in Conflict and Communicating Through Conflict \n Recommended: Communicating Through Escalated Conflict \nIf you attend Comfort in Conflict\, Communicating Through Conflict\, Communicating Through Escalated Conflict\, and Confidence in Conflict you will earn a Certificate in The Art of Conflict Resolution. \nInstructor \nInstructor: Paula Drouin – Paula draws on her past experiences working in a maximum security prison and in Edmonton’s inner city to create links between theory and practice.  She has delivered workshops on this topic to Correctional Officers\, Police\, Fire\, EMS\, and as part of Peacemaker and Mediator training. \nRegistration Cut-Off  \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. \n \n 
URL:https://adrlearninginstitute.ca/course/confidence-in-conflict/
LOCATION:St Albert Inn & Suites\, 156 Saint Albert Trail\, St. Albert\, AB T8N 0P5\, St. Albert\, T8N 0P5\, CA
CATEGORIES:Confidence in Conflict,Core Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/07/94_image_original-2.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20190406T083000
DTEND;TZID=America/Edmonton:20190607T163000
DTSTAMP:20190402T012333Z
CREATED:20190131T212333Z
LAST-MODIFIED:20190402T012333Z
UID:10000034-1554539400-1559925000@adrlearninginstitute.ca
SUMMARY:Bear Paw Peacemaking Certificate Program
DESCRIPTION:The current BearPaw Peacemaker Training program is grounded in an interconnected worldview\, where building\, maintaining and strengthening good relationships is paramount. The curriculum includes a discussion of colonial laws in Canada\, and the effect of these laws on family and community relationships within the Indigenous community\, as well as relationships with and between Indigenous and non-Indigenous people in Canada.  The training situates Peacemaking and mediation as a powerful tool in the journey towards healing and reconciliation. NCSA also includes Elder teachings in the training and helps participants to understand how to include Elders in meaningful ways in the Peacemaking process. \n2019 OFFERING OF THIS PROGRAM IS SOLD OUT.  REGISTRATIONS ARE NOW CLOSED. Send us an email if you would like to be notified when applications open again. We expect to offer it again in 2020.   If your group or organization wish to run this privately please email us for a quote. \nTo learn more about this program and for information on how to apply\, click here.
URL:https://adrlearninginstitute.ca/course/bear-paw-peacemaking-certificate-program-2/
LOCATION:St Albert Inn & Suites\, 156 Saint Albert Trail\, St. Albert\, AB T8N 0P5\, St. Albert\, T8N 0P5\, CA
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2019/01/art-astronomy-atmosphere-360912.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20190322T083000
DTEND;TZID=America/Edmonton:20190322T163000
DTSTAMP:20190305T230108Z
CREATED:20181024T144703Z
LAST-MODIFIED:20190305T230108Z
UID:10000021-1553243400-1553272200@adrlearninginstitute.ca
SUMMARY:Communicating Through Escalated Conflict
DESCRIPTION:Course InformationPre-requisite InstructorRegistration Cut-Off Cancellation PolicyCourse Information \nCOMMUNICATING THROUGH ESCALATED CONFLICT – Everything you ever wanted to know about managing anger. This course is a one-day journey through the world of emotional outbursts.  Explore why humans are wired to avoid or attack and what triggers those responses.  Gain insight on what some of your key triggers are and how to manage your own emotional response.  Learn how to defuse emotional outbursts in others and ways to set limits on their expression of anger. \nSCHEDULE: \n\nFriday\, 22nd March 2019\, from 8:30 am to 4:30 pm with an hour lunch break.\n\nOBJECTIVES: \n\nUnderstand anger and the role it plays\nIdentify your triggers\nLearn to de-escalate yourself\nDefuse another person’s anger\nSet limits on expressions of anger\nDisengage\n\nOUTLINE: \nThis course qualifies for 7 CPD hours from CPHR Alberta \nAM \n\nUnderstanding anger\nMeeting the animal within\nSurvival Cycle\nEmpowerment Cycle\nDefusing yourself\n\nPM \n\nUnderstanding the angry outbursts in others\nDefusing anger\nSetting limits on expressions of anger\nDisengaging\n\nPre-requisite  \nPre-requisite: To get the most out of this course\, we recommend Communicating Through Conflict\,  or some prior communication skills training.  However\, this course can be taken as a stand-alone course.If you attend the two communication courses\, Communicating Through Conflict and Communicating Through Escalated Conflict\, in combination with Comfort in Conflict and Confidence in Conflict\, you will earn a Certificate in The Art of Conflict Resolution.  \nInstructor \nInstructor: Paula Drouin – Paula draws on her past experiences working in a maximum security prison and in Edmonton’s inner city to create links between theory and practice.  She has delivered workshops on this topic to Correctional Officers\, Police\, Fire\, EMS\, and as part of Peacemaker and Mediator training. \nRegistration Cut-Off  \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\,  then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing.
URL:https://adrlearninginstitute.ca/course/communicating-through-escalated-conflict-2/
LOCATION:St Albert Inn & Suites\, 156 Saint Albert Trail\, St. Albert\, AB T8N 0P5\, St. Albert\, T8N 0P5\, CA
CATEGORIES:Communicating Through Escalated Conflict,Core Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/09/91_image_original-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20190123T083000
DTEND;TZID=UTC:20190123T163000
DTSTAMP:20190118T234227Z
CREATED:20180920T051651Z
LAST-MODIFIED:20190118T234227Z
UID:10000012-1548232200-1548261000@adrlearninginstitute.ca
SUMMARY:Comfort in Conflict
DESCRIPTION:Course InformationPre-requisite InstructorRegistration Cut-Off Cancellation PolicyCourse Information \nThis course normalizes conflict.  It aims to take fear and helplessness out of addressing the conflicts in your life\, at home or at work.  Becoming comfortable with conflict requires an understanding of what it is\, the purpose it serves\, how it expands and contracts\, how people respond\, and learning the skills and steps for resolution.  We will provide a supportive\, inspirational training space for you to learn and practice the foundational skills and models you need to get started.  You will be supported by the ADRLI Course Facilitation Team made up of the instructor and coaches. \nSchedule:\n\nWednesday\, 23 January 2019 8:30 AM – 4:30 PM MST\nThursday\, 24 January 2019\, 8:30 AM – 4:30 PM MST\n\nCourse Outline:\nThis course qualifies for 13 CPD hours from CPHR Alberta \nDay 1 \n\nGain a shared understanding of conflict and its purpose.\nBecome familiar with dispute resolution options.\nRecognize the difference between positional and collaborative approaches.\nBecome aware of the five conflict management styles and when they are most effective.\nLearn approaches to prevent or resolve conflicts in four key areas: internal conflicts; clearing the air; giving and receiving feedback\, and to resolve an interpersonal conflict.\n\nDay 2 \n\nGain an understanding of the difference between Dialogue and Debate.\nLearn the step-by-step CALM Model for resolving conflicts.\nUnderstand what underlying needs are and how to use them to build resolution.\nPractise the CALM Model in role plays with supportive coaches.\n\n  \nPre-requisite  \nNo pre-requisite.  This course can be taken as a stand-alone course or in combination with Communicating through Conflict\, Communicating through Escalated Conflict\, and Confidence in Conflict to earn a Certificate in The Art of Conflict Resolution. \nInstructor \nInstructor: Paula Drouin – Paula draws on her past experiences working in a maximum security prison and in Edmonton’s inner city to create links between theory and practice.  She has delivered workshops on this topic to Correctional Officers\, Police\, Fire\, EMS\, and as part of Peacemaker and Mediator training. \nRegistration Cut-Off  \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. \n \n  \n 
URL:https://adrlearninginstitute.ca/course/comfort-in-conflict/
LOCATION:St Albert Inn & Suites\, 156 Saint Albert Trail\, St. Albert\, AB T8N 0P5\, St. Albert\, T8N 0P5\, CA
CATEGORIES:Comfort in Conflict,Core Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/09/Comfort-in-Conflict-2.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20181005T083000
DTEND;TZID=UTC:20181005T163000
DTSTAMP:20181004T234443Z
CREATED:20180920T024729Z
LAST-MODIFIED:20181004T234443Z
UID:10000010-1538728200-1538757000@adrlearninginstitute.ca
SUMMARY:Communicating Through Escalated Conflict
DESCRIPTION:Course InformationPre-requisite InstructorRegistration Cut-Off Cancellation PolicyCourse Information \nCommunicating Through Escalated Conflict  This course is a one-day journey through the world of emotional outbursts.  Explore why humans are wired to avoid or attack and what triggers those responses.  Gain insight on what some of your key triggers are and how to manage your own emotional response.  Learn how to defuse emotional outbursts in others and ways to set limits on their expression of anger. \nPre-requisite  \nPre-requisite: Communicating Through Conflict – If you attend the two communication courses\, Communicating Through Conflict and Communicating Through Escalated Conflict\, in combination with Comfort in Conflict and Confidence in Conflict\, you will earn a Certificate in The Art of Conflict Resolution. \nInstructor \nInstructor: Paula Drouin – Paula draws on her past experiences working in a maximum security prison and in Edmonton’s inner city to create links between theory and practice.  She has delivered workshops on this topic to Correctional Officers\, Police\, Fire\, EMS\, and as part of Peacemaker and Mediator training. \nRegistration Cut-Off  \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\,  then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing.
URL:https://adrlearninginstitute.ca/course/communicating-through-escalated-conflict/
LOCATION:St Albert Inn & Suites\, 156 Saint Albert Trail\, St. Albert\, AB T8N 0P5\, St. Albert\, T8N 0P5\, CA
CATEGORIES:Core Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/09/91_image_original-1.jpg
END:VEVENT
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