BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ADR Learning Institute - ECPv6.17.3.1//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-ORIGINAL-URL:https://adrlearninginstitute.ca X-WR-CALDESC:Events for ADR Learning Institute REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/Edmonton BEGIN:DAYLIGHT TZOFFSETFROM:-0700 TZOFFSETTO:-0600 TZNAME:MDT DTSTART:20170312T090000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0600 TZOFFSETTO:-0700 TZNAME:MST DTSTART:20171105T080000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0700 TZOFFSETTO:-0600 TZNAME:MDT DTSTART:20180311T090000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0600 TZOFFSETTO:-0700 TZNAME:MST DTSTART:20181104T080000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0700 TZOFFSETTO:-0600 TZNAME:MDT DTSTART:20190310T090000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0600 TZOFFSETTO:-0700 TZNAME:MST DTSTART:20191103T080000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0700 TZOFFSETTO:-0600 TZNAME:MDT DTSTART:20200308T090000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0600 TZOFFSETTO:-0700 TZNAME:MST DTSTART:20201101T080000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0700 TZOFFSETTO:-0600 TZNAME:MDT DTSTART:20210314T090000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0600 TZOFFSETTO:-0700 TZNAME:MST DTSTART:20211107T080000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0700 TZOFFSETTO:-0600 TZNAME:MDT DTSTART:20220313T090000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0600 TZOFFSETTO:-0700 TZNAME:MST DTSTART:20221106T080000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0700 TZOFFSETTO:-0600 TZNAME:MDT DTSTART:20230312T090000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0600 TZOFFSETTO:-0700 TZNAME:MST DTSTART:20231105T080000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0700 TZOFFSETTO:-0600 TZNAME:MDT DTSTART:20240310T090000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0600 TZOFFSETTO:-0700 TZNAME:MST DTSTART:20241103T080000 END:STANDARD END:VTIMEZONE BEGIN:VTIMEZONE TZID:UTC BEGIN:STANDARD TZOFFSETFROM:+0000 TZOFFSETTO:+0000 TZNAME:UTC DTSTART:20170101T000000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/Edmonton:20231026T150000 DTEND;TZID=America/Edmonton:20231114T180000 DTSTAMP:20230928T171259Z CREATED:20221221T002804Z LAST-MODIFIED:20230928T171259Z UID:10000132-1698332400-1699984800@adrlearninginstitute.ca SUMMARY:The Ethical Mediator DESCRIPTION:Course InformationScheduleRegistration Cut-Off Cancellation PolicyCourse Information \nThis course will help create understanding and awareness of the importance of ethics in a mediation practice. Topics covered will include: \n\nImportance of ethics and professional practices\nImportance of values to guide a mediation practice\nApplication of codes of ethics and conduct to your practice\n\nCourse approved by ADR Institute of Canada as recognized training towards the national designations of Qualified Mediator and Chartered Mediator. Click here for more information about national designations. \nSchedule \n\nThursday\, Oct 26\, 2023 – 3:00 – 4:00pm MT\nTuesday\, Nov 14\, 2023 – 3:00 – 6:00pm MT\n\nCourse dates and times are based on Mountain Daylight/Standard Time and could be adjusted to best meet the time zones of the final list of participants. \nRegistration Cut-Off \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. URL:https://adrlearninginstitute.ca/course/being-an-ethical-mediator-fall-2023/ LOCATION:Online Course\, Canada CATEGORIES:Online Courses,Specialty Courses,The Ethical Mediator ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2022/12/confidence-in-conflict-online.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Edmonton:20230606T090000 DTEND;TZID=America/Edmonton:20230616T160000 DTSTAMP:20230413T210326Z CREATED:20230413T204822Z LAST-MODIFIED:20230413T210326Z UID:10000133-1686042000-1686931200@adrlearninginstitute.ca SUMMARY:Facilitating Workplace Restoration DESCRIPTION:Course InformationInstructorRegistration Cut-Off Cancellation PolicyCourse Information \nTraditional Indigenous Circle Processes adapted to heal workplaces. \nCreated by Elder Vicky Whalen and by Paula Drouin \nVicky and Paula worked together over a couple of decades.  The passing of Elder Vicky in 2020 was such a loss\, and we feel honored to have her ideas live on in this course. \nDuring this workshop an Elder will provide participants with traditional indigenous circle teachings used for sharing\, healing and addressing conflict. Paula will then provide practical ways to adapt traditional circle processes to restore modern post-conflict workplaces. \nEmployees are frequently harmed not only by the people they are complaining about\, but also by formal complaint processes such as: grievances\, investigations\, arbitration’s\, hearings\, and appeals. Once the formal processes have concluded\, these same complainants and respondents frequently must continue to work together.  The inspiration for this workshop came from being asked “how can we put this team back together?” \nPaula’s experience designing and delivering an Indigenous Peacemaking Certificate Program for Native Counselling Services of Alberta\, has provided her with a culturally rich exposure to traditional healing processes and the caring presence of many Elders.  With deep respect for the work of these Elders and their application of sharing and healing circles to help families\, groups\, and communities overcome harm\, Paula reached out to Vicky to co-create this unique opportunity that we are sure will challenge your thinking and inspire you to ‘think outside the box’ when addressing team tensions. \nPaula has spent the past year finding respected people from Indigenous Nations to co-present this material.  Paula will be working with a few different Elders and others from the community who are familiar with the work to co-facilitate.  Names will be provide closer to the delivery date. \nWho is the course designed for: Anyone with the responsibility to work in workplaces helping teams pull back together post-conflict. This training will also help employees with a responsibility to help teams ‘clear the air’ or resolve issues as a group. Having previous training in conflict resolution and experience facilitating conflict resolution conversations will provide some confidence in preparing people for and facilitating workplace restoration circles. \nDates and Times: \nTuesday\, June 6th\, 2023 | 9:00am – 12:00pm MT\nThursday\, June 8th\, 2023 | 9:00am – 12:00pm MT\nSaturday\, June 16th\, 2023 | 9:00am – 4:00pm MT \nLocation: Online \nInstructor \nInstructors: \nPaula Drouin – Paula draws on her past experiences working in a maximum security prison and in Edmonton’s inner city to create links between theory and practice.  She has designed and delivered training in restorative justice\, workplace assessments\, investigations\, mediation\, negotiation\, conflict resolution and has provided mediation and other dispute resolution services in workplaces for over twenty years. \nDakota Michaud – Dakota Michaud is First Nations Ojibway\, her family is from Pointe-au-Baril\, Ontario. Dakota spent her adult life dedicated to teaching her daughter her Indigenous heritage. This journey led her to the work of restorative practice where she continues to bring the core principles of Indigenous Restorative Care to her work in education and organizational leadership. She is a trained Restorative Practice Consultant through the International Institute of Restorative Practice. With this training and her knowledge of Indigenous restorative traditions\, she has spent almost a decade working with Indigenous communities; much of the time focused on workplace restoration and conflict resolution. She is  currently working as Superintendent of Schools in Pond Inlet Nunavut; her work is grounded in the Truth and Reconciliation Calls to Action.  \n  \nRegistration Cut-Off \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. \n \n  URL:https://adrlearninginstitute.ca/course/facilitating-workplace-restoration-june-2023/ LOCATION:Online Course\, Canada CATEGORIES:Facilitating Workplace Restoration,Online Courses,Specialty Courses ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/10/Water-Droplet-for-circle-training.jpeg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Edmonton:20230327T083000 DTEND;TZID=America/Edmonton:20230329T160000 DTSTAMP:20221215T204002Z CREATED:20221214T163718Z LAST-MODIFIED:20221215T204002Z UID:10000065-1679905800-1680105600@adrlearninginstitute.ca SUMMARY:Restorative Justice\, Practices\, and Circles DESCRIPTION:Course InformationScheduleInstructorRegistration Cut-Off Cancellation PolicyCourse Information \nThis is a three-day introduction to Traditional Indigenous Justice Practices\, Restorative Justice Principles and Theory and how those inform Restorative Practises\, Processes\, and Circles. \nOn Day 1 participants can expect to explore the traditional indigenous roots of restorative relationship building\, as well as the grassroots movement that brought restoration practices into mainstream justice work with victims\, offenders\, and communities. There will also be an exploration of how restorative justice principles have been adapted to restoring workplace relationships. \nDay2 will introduce traditional circles and their application to victim/offender/community restoration as well as an introduction to circle applications in workplaces. \nDay 3 will provide RJ and Circle practice using role plays. Participants can choose whether they want to practice facilitating a victim-offender dialogue\, a Restorative Workplace Facilitation\, or facilitate a circle process. \nBoth days start at 8:30 am and end at 4:30 pm. \nSchedule \nDate: March 27 – 29\, 2023 \nTime: 8:30 am – 4:30 pm \nLocation: St. Albert Inn and Suites\, Alberta\, Canada \nWe will be following the AB Covid guidelines that are in effect at the time of course delivery. \nInstructor \nInstructor: Paula Drouin – Paula was a member of the elite 12 person Canadian Review Panel to Review the UN’s Principles of Restorative Justice and make recommendations to the Solicitor of Canada on how to implement RJ throughout Canada. She was selected based on her work in the Edmonton Maximum Security Institution and in the Inner City with men on Parole and Probation.  In the 90’s she was one of the early members of what was then known as the Edmonton Victim/Offender Mediation Program\, currently known as the Mediation and Restorative Justice Centre. Paula was contracted to create the early training for volunteer mediators in the program and had also created a Restorative Justice Certificate Program for the Alberta Arbitration and Mediation Society.  She has taught Restorative Justice and Circle Training at Royal Roads University and provided introductory Restorative Justice training to mediators and judges in Bosnia. She has also assessed the re-integration of child soldiers in Northern Uganda using the UN’s Restorative Justices Program lens.  Paula was invited to be the Keynote speaker at one of the Alberta Restorative Justice Association Conference because of her grassroots development\, passion\, and experience in the field. Paula will co-instruct with an Elder from Native Counselling Services of Alberta. \nRegistration Cut-Off \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however\, you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\,  then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. URL:https://adrlearninginstitute.ca/course/restorative-justice-and-circles-mar-2023/ LOCATION:St Albert Inn & Suites\, 156 Saint Albert Trail\, St. Albert\, AB T8N 0P5\, St. Albert\, T8N 0P5\, CA CATEGORIES:Restorative Justice,Specialty Courses ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2019/05/restorative-justice-practices-and-circles.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=UTC:20221115T140000 DTEND;TZID=UTC:20221119T160000 DTSTAMP:20221031T174923Z CREATED:20220914T201522Z LAST-MODIFIED:20221031T174923Z UID:10000120-1668520800-1668873600@adrlearninginstitute.ca SUMMARY:Facilitating Workplace Restoration DESCRIPTION:Course InformationInstructorRegistration Cut-Off Cancellation PolicyCourse Information \nTraditional Indigenous Circle Processes adapted to heal workplaces. \nCreated by Elder Vicky Whalen and by Paula Drouin \nVicky and Paula worked together over a couple of decades.  The passing of Elder Vicky in 2020 was such a loss\, and we feel honored to have her ideas live on in this course. \nDuring this workshop an Elder will provide participants with traditional indigenous circle teachings used for sharing\, healing and addressing conflict. Paula will then provide practical ways to adapt traditional circle processes to restore modern post-conflict workplaces. \nEmployees are frequently harmed not only by the people they are complaining about\, but also by formal complaint processes such as: grievances\, investigations\, arbitration’s\, hearings\, and appeals. Once the formal processes have concluded\, these same complainants and respondents frequently must continue to work together.  The inspiration for this workshop came from being asked “how can we put this team back together?” \nPaula’s experience designing and delivering an Indigenous Peacemaking Certificate Program for Native Counselling Services of Alberta\, has provided her with a culturally rich exposure to traditional healing processes and the caring presence of many Elders.  With deep respect for the work of these Elders and their application of sharing and healing circles to help families\, groups\, and communities overcome harm\, Paula reached out to Vicky to co-create this unique opportunity that we are sure will challenge your thinking and inspire you to ‘think outside the box’ when addressing team tensions. \nPaula has spent the past year finding respected people from Indigenous Nations to co-present this material.  Paula will be working with a few different Elders and others from the community who are familiar with the work to co-facilitate.  Names will be provide closer to the delivery date. \nWho is the course designed for: Anyone with the responsibility to work in workplaces helping teams pull back together post-conflict. This training will also help employees with a responsibility to help teams ‘clear the air’ or resolve issues as a group. Having previous training in conflict resolution and experience facilitating conflict resolution conversations will provide some confidence in preparing people for and facilitating workplace restoration circles. \nDates and Times:  November 15th & 17th\, 2:00pm – 5:00pm MST and November 19th\, 9:00am to 4:00pm MST \nLocation: Online \nInstructor \nInstructors: \nPaula Drouin – Paula draws on her past experiences working in a maximum security prison and in Edmonton’s inner city to create links between theory and practice.  She has designed and delivered training in restorative justice\, workplace assessments\, investigations\, mediation\, negotiation\, conflict resolution and has provided mediation and other dispute resolution services in workplaces for over twenty years. \nDakota Michaud – Dakota Michaud is First Nations Ojibway\, her family is from Pointe-au-Baril\, Ontario. Dakota spent her adult life dedicated to teaching her daughter her Indigenous heritage. This journey led her to the work of restorative practice where she continues to bring the core principles of Indigenous Restorative Care to her work in education and organizational leadership. She is a trained Restorative Practice Consultant through the International Institute of Restorative Practice. With this training and her knowledge of Indigenous restorative traditions\, she has spent almost a decade working with Indigenous communities; much of the time focused on workplace restoration and conflict resolution. She is  currently working as Superintendent of Schools in Pond Inlet Nunavut; her work is grounded in the Truth and Reconciliation Calls to Action.  \n  \nRegistration Cut-Off \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. \n \n  URL:https://adrlearninginstitute.ca/course/facilitating-workplace-restoration/ LOCATION:Online Course\, Canada CATEGORIES:Facilitating Workplace Restoration,Online Courses,Specialty Courses ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/10/Water-Droplet-for-circle-training.jpeg END:VEVENT BEGIN:VEVENT DTSTART;TZID=UTC:20221109T150000 DTEND;TZID=UTC:20221203T120000 DTSTAMP:20220914T214704Z CREATED:20220422T181512Z LAST-MODIFIED:20220914T214704Z UID:10000112-1668006000-1670068800@adrlearninginstitute.ca SUMMARY:BCALM© - Coaching Through Conflict DESCRIPTION:InfoOutlinePre-RequisiteInstructorRegistration Cut-Off CancellationInfo \nADR Learning Institute has partnered with Dr. Nancy Love on the creation of this Conflict Coaching course that forms part of our ADR Practitioner Certificate Program. \nWe are honored to have Dr. Nancy Love work with us on the creation of the BCALM – Coaching through Conflict course. Nancy holds a Doctorate in Education and is a very accomplished conflict resolution course designer\, trainer\, and dispute resolution facilitator. She is also a certified Conflict Coach. Nancy Love and Paula Drouin have known each other for over twenty years and have worked together for over ten years.  It is very exciting to be collaborating with her on the design and delivery of this course. \nIn conflict situations people are not always at their best.  Helping them discover their own emotional and physiological responses to conflict can move them a long way toward peaceful productive lives.  In this course you will learn to coach your clients to understand and approach conflict as information\, from a place of curiosity rather than accusation.  Shifting from the Red Zone of Fight Flight or Freeze to the Green Zone of Release\, Relax and Relate. Providing them with skills to do that with others\, helps everyone have conversations where heads\, hearts and bodies align.  Participants will learn to coach by coaching and being coached through out program. New tools and approaches are introduced at each session. \nCoaching Through Conflict is one of the qualifying courses towards our ADR Practitioner Certificate program\, which is a program for Mediation professionals who want to increase the services they offer and advance their credentials. \nCourse Schedule\n\nWednesday\, November 9 3:00pm – 6:00pm MST\nWednesday\, November 16 3:00pm – 6:00pm MST\nWednesday\, November 23 3:00pm – 6:00pm MST\nSaturday\, November 26 9:00am – 12:00pm MST\nWednesday\, November 30 3:00pm – 6:00pm MST\nSaturday\, December 3 9:00am – 12:00pm MST\n\nLocation: Online\nOutline \nThis course is offered in 6 three-hour sessions.  Each session includes: \n\nExplanation of the theory that supports Coaching through Conflict\nA Demonstration of the skills associated with Coaching through Conflict\nAn opportunity to Imitate or practice the ART of Coaching through Conflict\nAnd ideas on how to Transfer this knowledge into the practice of Coaching through Conflict\n\n\nSession 1:  Build Rapport\n\nWhat brought you here?  Where are you today?\nPresencing with the SPIES Scales of Wellbeing\nWhat is coaching? What is conflict?  Who are your clients?\nHow can you support them through Conflict?\nLearning by doing B Coaching Through Conflict\n\n\nSession 2:  Commit to Coaching\n\nWho are your clients?  Where are they coming from?\nIdentifying patterns of behaviour\nGoal setting using the GRID\nCommitting to the BCALM process\nSigning the Coaching Contract\nLearn by doing C\n\n\nSession 3:  Ask Questions\n\nAppreciative Inquiry: Principles and Practice\nPOWER Listening\nSetting Criteria for sustainable outcomes\nRed Zone Yellow Zone Green Zone: The Neuroscience\nMatch and move techniques\nAppreciative Coaching\nLearn by doing A\n\n\nSession 4: Lean In\n\nAccountability and Responsibility\nA model for responding to change\nTouch points for Coaches\nSHIFTing from Red\, through Yellow\, to Green\nBrainstorming options\nTesting options against Criteria\nThe whole person approach with SPIES\nLearn by doing L\n\n\nSession 5: Move Forward\n\nPlanning for sustainable outcomes\nUsing the Anticipatory Principles\nApplying the Accountability Responsibility Model\nGetting commitments\nTesting and Supporting the Plan\nSetting the next meeting\nLearn by doing M\n\n\nSession 6:  BCALM Putting it all together\n\nReviewing the elements and essentials of BCALM\nLearn by doing BCALM\nFinal practice session with feedback\nFinal thoughts and graduation\n\n\n\nPre-Requisite \nThis course is designed for people who have already been trained in mediation.  We recognize mediation training from ADR Institute of Canada and their Provincial Affiliates\, JIBC\, Mount Royal University\, and ADR Learning Institute Graduates.  If you have mediation training from elsewhere\, simply email director@adrlearninginstitute.ca requesting permission to register. \nInstructor \nDr. Nancy Love has served as an educator\, a coach\, a consultant\, a mediator\, a facilitator\, an intervenor\, an advisor\, a professional speaker and an author in the field of conflict management for more than 20 years. She has trained as a coach with Lori-Anne Demers and with Judith Glaser and most recently with the Integrative Enneagram Institute out of South Africa. Founder and Past President of the PULSE Institute\, Nancy has worked across the US and Canada\, with the University of the Virgin Islands\, MacEwan University\, Mount Royal University\, the Government of Alberta and most recently as an advisor to Parks Canada’s Centre for Values and Ethics and as a senior practitioner and director for the Workplace Fairness Institute.  Nancy has a strong education background and a firm commitment to quality conversations\, which is evident in her approach to training professionals in the field to do this important work. Experiential learning and individualized learning plans aimed at meeting the objectives of the course\, is how she designs and teaches. Continually focusing on the needs of the learners. \nRegistration Cut-Off \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. \n                                                                                                   URL:https://adrlearninginstitute.ca/course/bcalm-coaching-through-conflict/ LOCATION:Online Course\, Canada CATEGORIES:Coaching Through Conflict,Online Courses,Specialty Courses ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2022/04/coaching-through-conflict-course-online.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Edmonton:20220420T090000 DTEND;TZID=America/Edmonton:20220421T160000 DTSTAMP:20220303T195850Z CREATED:20211202T212636Z LAST-MODIFIED:20220303T195850Z UID:10000102-1650445200-1650556800@adrlearninginstitute.ca SUMMARY:Restorative Justice and Circles DESCRIPTION:Course InformationScheduleInstructorRegistration Cut-Off Cancellation PolicyCourse Information \nThis course focuses on the role of facilitating peacemaking circles and understanding the roots of restorative justice.  Participants will be introduced to Restorative Justice and to the roles and responsibilities of a circle keeper.  Information gathering\, working with elders\, becoming aware of various circle models\, and preparing the parties for participation will all be explored. \nSchedule \nDate: April 20 to 21\, 2022 \nTime: 9:00 – 4:00pm MST \nLocation: St. Albert Inn\, Alberta\, Canada \nWe will be following the AB Covid guidelines that are in effect at the time of course delivery.   We are expecting that each registered learner will have to provide proof of being fully vaccinated for Covid 19\, or provide proof of a negative result for a covid test taken within 72 hours of the start of each course.  Masks will have to be worn in the training room. \nInstructor \nInstructor: Paula Drouin – Paula was a member of the elite 12 person Canadian Review Panel to Review the UN’s Principles of Restorative Justice and make recommendations to the Solicitor of Canada on how to implement RJ throughout Canada. She was selected based on her work in the Edmonton Maximum Security Institution and in the Inner City with men on Parole and Probation.  In the 90’s she was one of the early members of what was then known as the Edmonton Victim/Offender Mediation Program\, currently known as the Mediation and Restorative Justice Centre. Paula was contracted to create the early training for volunteer mediators in the program and had also created a Restorative Justice Certificate Program for the Alberta Arbitration and Mediation Society.  She has taught Restorative Justice and Circle Training at Royal Roads University and provided introductory Restorative Justice training to mediators and judges in Bosnia. She has also assessed the re-integration of child soldiers in Northern Uganda using the UN’s Restorative Justices Program lens.  Paula was invited to be the Keynote speaker at one of the Alberta Restorative Justice Association Conference because of her grassroots development\, passion\, and experience in the field.  Paula will co-instruct the second day with an Elder to introduce participants to the traditional roots of using circles processes for sharing and healing. \nRegistration Cut-Off \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however\, you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\,  then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. URL:https://adrlearninginstitute.ca/course/restorative-justice-and-circles/ LOCATION:St Albert Inn & Suites\, 156 Saint Albert Trail\, St. Albert\, AB T8N 0P5\, St. Albert\, T8N 0P5\, CA CATEGORIES:Restorative Justice,Specialty Courses ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2019/05/restorative-justice-practices-and-circles.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Edmonton:20220216T150000 DTEND;TZID=America/Edmonton:20220312T120000 DTSTAMP:20220114T231306Z CREATED:20211215T165153Z LAST-MODIFIED:20220114T231306Z UID:10000106-1645023600-1647086400@adrlearninginstitute.ca SUMMARY:BCALM© - Coaching Through Conflict DESCRIPTION:InfoOutlinePre-RequisiteInstructorRegistration Cut-Off CancellationInfo \nADR Learning Institute has partnered with Dr. Nancy Love on the creation of a three-day Conflict Coaching course that will form part of our ADR Practitioner Certificate Program. \nWe are honored to have Dr. Nancy Love work with us on the creation of the BCALM – Coaching through Conflict course. Nancy holds a Doctorate in Education and is a very accomplished conflict resolution course designer\, trainer\, and dispute resolution facilitator. She is also a certified Conflict Coach. Nancy Love and Paula Drouin have known each other for over twenty years and have worked together for over ten years.  It is very exciting to be collaborating with her on the design and delivery of this course. \nIn conflict situations people are not always at their best.  Helping them discover their own emotional and physiological responses to conflict can move them a long way toward peaceful productive lives.  In this course you will learn to coach your clients to understand and approach conflict as information\, from a place of curiosity rather than accusation.  Shifting from the Red Zone of Fight Flight or Freeze to the Green Zone of Release\, Relax and Relate. Providing them with skills to do that with others\, helps everyone have conversations where heads\, hearts and bodies align.  Participants will learn to coach by coaching and being coached through out program. New tools and approaches are introduced at each session. \nCoaching Through Conflict is one of the qualifying courses towards our ADR Practitioner Certificate program\, which is a program for Mediation professionals who want to increase the services they offer and advance their credentials. \nCourse Schedule\n\nWednesday\, February 16th 3:00pm – 6:00pm MST\nWednesday\, February 23rd 3:00pm – 6:00pm MST\nWednesday\, March 2nd 3:00pm – 6:00pm MST\nSaturday\, March 5th 9:00am – 12:00pm MST\nWednesday\, March 9th 3:00pm – 6:00pm MST\nSaturday\, March 12th 9:00am – 12:00pm MST\n\nLocation: Online\nOutline \nThis course is offered in 6 three-hour sessions.  Each session includes: \n\nExplanation of the theory that supports Coaching through Conflict\nA Demonstration of the skills associated with Coaching through Conflict\nAn opportunity to Imitate or practice the ART of Coaching through Conflict\nAnd ideas on how to Transfer this knowledge into the practice of Coaching through Conflict\n\n\nSession 1:  Build Rapport\n\nWhat brought you here?  Where are you today?\nPresencing with the SPIES Scales of Wellbeing\nWhat is coaching? What is conflict?  Who are your clients?\nHow can you support them through Conflict?\nLearning by doing B Coaching Through Conflict\n\n\nSession 2:  Commit to Coaching\n\nWho are your clients?  Where are they coming from?\nIdentifying patterns of behaviour\nGoal setting using the GRID\nCommitting to the BCALM process\nSigning the Coaching Contract\nLearn by doing C\n\n\nSession 3:  Ask Questions\n\nAppreciative Inquiry: Principles and Practice\nPOWER Listening\nSetting Criteria for sustainable outcomes\nRed Zone Yellow Zone Green Zone: The Neuroscience\nMatch and move techniques\nAppreciative Coaching\nLearn by doing A\n\n\nSession 4: Lean In\n\nAccountability and Responsibility\nA model for responding to change\nTouch points for Coaches\nSHIFTing from Red\, through Yellow\, to Green\nBrainstorming options\nTesting options against Criteria\nThe whole person approach with SPIES\nLearn by doing L\n\n\nSession 5: Move Forward\n\nPlanning for sustainable outcomes\nUsing the Anticipatory Principles\nApplying the Accountability Responsibility Model\nGetting commitments\nTesting and Supporting the Plan\nSetting the next meeting\nLearn by doing M\n\n\nSession 6:  BCALM Putting it all together\n\nReviewing the elements and essentials of BCALM\nLearn by doing BCALM\nFinal practice session with feedback\nFinal thoughts and graduation\n\n\n\nPre-Requisite \nThis course is designed for people who have already been trained in mediation.  We recognize mediation training from ADR Institute of Canada and their Provincial Affiliates\, JIBC\, Mount Royal University\, and ADR Learning Institute Graduates.  If you have mediation training from elsewhere\, simply email director@adrlearninginstitute.ca requesting permission to register. \nInstructor \nDr. Nancy Love has served as an educator\, a coach\, a consultant\, a mediator\, a facilitator\, an intervenor\, an advisor\, a professional speaker and an author in the field of conflict management for more than 20 years. She has trained as a coach with Lori-Anne Demers and with Judith Glaser and most recently with the Integrative Enneagram Institute out of South Africa. Founder and Past President of the PULSE Institute\, Nancy has worked across the US and Canada\, with the University of the Virgin Islands\, MacEwan University\, Mount Royal University\, the Government of Alberta and most recently as an advisor to Parks Canada’s Centre for Values and Ethics and as a senior practitioner and director for the Workplace Fairness Institute.  Nancy has a strong education background and a firm commitment to quality conversations\, which is evident in her approach to training professionals in the field to do this important work. Experiential learning and individualized learning plans aimed at meeting the objectives of the course\, is how she designs and teaches. Continually focusing on the needs of the learners. \nRegistration Cut-Off \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. \n                                                                                                   URL:https://adrlearninginstitute.ca/course/bcalm-coaching-through-conflict-feb-22/ LOCATION:Online Course\, Canada CATEGORIES:Coaching Through Conflict,Online Courses,Specialty Courses ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2020/01/coaching-through-conflict-course.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Edmonton:20220208T090000 DTEND;TZID=America/Edmonton:20220212T160000 DTSTAMP:20220114T231042Z CREATED:20211206T212554Z LAST-MODIFIED:20220114T231042Z UID:10000105-1644310800-1644681600@adrlearninginstitute.ca SUMMARY:Facilitating Workplace Restoration DESCRIPTION:Course InformationInstructorRegistration Cut-Off Cancellation PolicyCourse Information \nTraditional Indigenous Circle Processes adapted to heal workplaces. \nCreated by Elder Vicky Whalen and by Paula Drouin \nVicky and Paula worked together over a couple of decades.  The passing of Elder Vicky in 2020 was such a loss\, and we feel honored to have her ideas live on in this course. \nDuring this two-day workshop an Elder will provide participants with traditional indigenous circle teachings used for sharing\, healing and addressing conflict. Paula will then provide practical ways to adapt traditional circle processes to restore modern post-conflict workplaces. \nEmployees are frequently harmed not only by the people they are complaining about\, but also by formal complaint processes such as: grievances\, investigations\, arbitration’s\, hearings\, and appeals. Once the formal processes have concluded\, these same complainants and respondents frequently must continue to work together.  The inspiration for this workshop came from being asked “how can we put this team back together?” \nPaula’s experience designing and delivering an Indigenous Peacemaking Certificate Program for Native Counselling Services of Alberta\, has provided her with a culturally rich exposure to traditional healing processes and the caring presence of many Elders.  With deep respect for the work of these Elders and their application of sharing and healing circles to help families\, groups\, and communities overcome harm\, Paula reached out to Vicky to co-create this unique opportunity that we are sure will challenge your thinking and inspire you to ‘think outside the box’ when addressing team tensions. \nPaula has spent the past year finding respected people from Indigenous Nations to co-present this material.  Paula will be working with a few different Elders and others from the community who are familiar with the work to co-facilitate.  Names will be provide closer to the delivery date. \nWho is the course designed for: Anyone with the responsibility to work in workplaces helping teams pull back together post-conflict. This training will also help employees with a responsibility to help teams ‘clear the air’ or resolve issues as a group. Having previous training in conflict resolution and experience facilitating conflict resolution conversations will provide some confidence in preparing people for and facilitating workplace restoration circles. \nDates and Times:  February 8th\, 10th 9:00am – 12:00pm MST and February 12th 9:00am to 4:00pm MST \nLocation: Online \nInstructor \nInstructors: \nPaula Drouin – Paula draws on her past experiences working in a maximum security prison and in Edmonton’s inner city to create links between theory and practice.  She has designed and delivered training in restorative justice\, workplace assessments\, investigations\, mediation\, negotiation\, conflict resolution and has provided mediation and other dispute resolution services in workplaces for over twenty years. \nRegistration Cut-Off \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. \n \n  URL:https://adrlearninginstitute.ca/course/facilitating-workplace-restoration-feb-2022/ LOCATION:Online Course\, Canada CATEGORIES:Facilitating Workplace Restoration,Online Courses,Specialty Courses ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/10/Water-Droplet-for-circle-training.jpeg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Edmonton:20220110T090000 DTEND;TZID=America/Edmonton:20220111T160000 DTSTAMP:20211206T212556Z CREATED:20211206T211533Z LAST-MODIFIED:20211206T212556Z UID:10000104-1641805200-1641916800@adrlearninginstitute.ca SUMMARY:Facilitating Workplace Restoration DESCRIPTION:Course InformationInstructorRegistration Cut-Off Cancellation PolicyCourse Information \nTraditional Indigenous Circle Processes adapted to heal workplaces. \nCreated by Elder Vicky Whalen and by Paula Drouin \nVicky and Paula worked together over a couple of decades.  The passing of Elder Vicky in 2020 was such a loss\, and we feel honored to have her ideas live on in this course. \nDuring this two-day workshop an Elder will provide participants with traditional indigenous circle teachings used for sharing\, healing and addressing conflict. Paula will then provide practical ways to adapt traditional circle processes to restore modern post-conflict workplaces. \nEmployees are frequently harmed not only by the people they are complaining about\, but also by formal complaint processes such as: grievances\, investigations\, arbitration’s\, hearings\, and appeals. Once the formal processes have concluded\, these same complainants and respondents frequently must continue to work together.  The inspiration for this workshop came from being asked “how can we put this team back together?” \nPaula’s experience designing and delivering an Indigenous Peacemaking Certificate Program for Native Counselling Services of Alberta\, has provided her with a culturally rich exposure to traditional healing processes and the caring presence of many Elders.  With deep respect for the work of these Elders and their application of sharing and healing circles to help families\, groups\, and communities overcome harm\, Paula reached out to Vicky to co-create this unique opportunity that we are sure will challenge your thinking and inspire you to ‘think outside the box’ when addressing team tensions. \nPaula has spent the past year finding respected people from Indigenous Nations to co-present this material.  Paula will be working with a few different Elders and others from the community who are familiar with the work to co-facilitate.  Names will be provide closer to the delivery date. \nWho is the course designed for: Anyone with the responsibility to work in workplaces helping teams pull back together post-conflict. This training will also help employees with a responsibility to help teams ‘clear the air’ or resolve issues as a group. Having previous training in conflict resolution and experience facilitating conflict resolution conversations will provide some confidence in preparing people for and facilitating workplace restoration circles. \nDates and Times:  January 10th and 11th 9:00am MST – 4:00pm MST (in person) \nLocation: TBA \nInstructor \nInstructors: \nPaula Drouin – Paula draws on her past experiences working in a maximum security prison and in Edmonton’s inner city to create links between theory and practice.  She has designed and delivered training in restorative justice\, workplace assessments\, investigations\, mediation\, negotiation\, conflict resolution and has provided mediation and other dispute resolution services in workplaces for over twenty years. \nRegistration Cut-Off \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. \n \n  URL:https://adrlearninginstitute.ca/course/facilitating-workplace-restoration-jan-2022/ CATEGORIES:Facilitating Workplace Restoration,Specialty Courses ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/10/Water-Droplet-for-circle-training.jpeg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Edmonton:20220106T150000 DTEND;TZID=America/Edmonton:20220106T180000 DTSTAMP:20211103T221804Z CREATED:20211103T221633Z LAST-MODIFIED:20211103T221804Z UID:10000094-1641481200-1641492000@adrlearninginstitute.ca SUMMARY:Intercultural Communication Workshop DESCRIPTION:Course InformationScheduleInstructorRegistration Cut-Off Cancellation PolicyCourse Information \nDesigned specifically for mediators-in-training and those working as ADR professionals in the field\, Intercultural Communication takes participants through self-guided and live session reflection on the influence of culture on communication and conflict. Beginning with 1-hour of individual pre-work and viewing a 1-hour video\, we will then explore and reflect during a 3-hour live virtual session. We’ll learn about and discuss our own cultural identity and unconscious bias\, the impact on presence\, communication style and conflict approach\, as well as discover ways to increase intercultural competence. The workshop will close with a reflective partner exercise to solidify and deepen learning. \nThis workshop includes: \n\nA 1-hour video: Stories that Work: Cross Cultural Mediation\nA pre-session e-workbook including short videos for 1-hour of self-guided learning\nA 3-hour live session via Zoom\, guided by a visual power-point and workbook\nBreak-out room peer discussions to integrate learning\nA closing 1-hour reflective partner assignment\n\nTotal time: 6 hours \nCost: $95.00 \nSchedule \nLive Session via Zoom: 3-6pm MST on Thursday\, January 6th\, 2022.  Pre-session materials and instructions will be sent out on December 31st\, 2021. \nInstructor \nNiki Kux-Kardos\, MA\, CEC\, PCC \nBeing raised in a family business\, Niki’s own succession challenges steered her toward a career in conflict management and leadership development. Niki brings a unique understanding of the intersection between relationships and business when it comes to organizational success. \nWorking with culturally diverse\, multi-generational and multi-faceted organizations led Niki to specialize in authentic leadership and values-based conflict management. For over 13 years\, Niki has worked with passion and purpose\, serving individuals\, teams and organizations from private family enterprise and non-profits to municipal and federal government. As an internal conflict management practitioner with the Royal Canadian Mounted Police (RCMP)\, she provided conflict coaching\, mediation\, facilitation\, work place assessments\, restorative process\, workshops and training to hundreds of people across British Columbia. \nKnown for her enthusiastic\, practical and engaging approach to training\, Niki invites personal self-awareness and professional development with supportive candor and clarity. An international speaker\, she is also coach faculty for the Justice Institute of B.C. and Royal Roads University\, and is an active member of the Society for Intercultural Education\, Training and Research and the International Coach Federation. \nRegistration Cut-Off \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. URL:https://adrlearninginstitute.ca/course/intercultural-communication-workshop-3/ CATEGORIES:Online Courses,Specialty Courses ATTACH;FMTTYPE=image/png:https://adrlearninginstitute.ca/wp-content/uploads/2020/08/intercultural-communication-1.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Edmonton:20210225T150000 DTEND;TZID=America/Edmonton:20210225T180000 DTSTAMP:20210124T185409Z CREATED:20210124T184743Z LAST-MODIFIED:20210124T185409Z UID:10000082-1614265200-1614276000@adrlearninginstitute.ca SUMMARY:Intercultural Communication Workshop DESCRIPTION:Course InformationScheduleInstructorRegistration Cut-Off Cancellation PolicyCourse Information \nDesigned specifically for mediators-in-training and those working as ADR professionals in the field\, Intercultural Communication takes participants through self-guided and live session reflection on the influence of culture on communication and conflict. Beginning with 1-hour of individual pre-work and viewing a 1-hour video\, we will then explore and reflect during a 3-hour live virtual session. We’ll learn about and discuss our own cultural identity and unconscious bias\, the impact on presence\, communication style and conflict approach\, as well as discover ways to increase intercultural competence. The workshop will close with a reflective partner exercise to solidify and deepen learning. \nThis workshop includes: \n\nA 1-hour video: Stories that Work: Cross Cultural Mediation\nA pre-session e-workbook including short videos for 1-hour of self-guided learning\nA 3-hour live session via Zoom\, guided by a visual power-point and workbook\nBreak-out room peer discussions to integrate learning\nA closing 1-hour reflective partner assignment\n\nTotal time: 6 hours \nCost: $95.00 \nSchedule \nLive Session via Zoom: 3-6pm MST on Thursday\, February 25th\, 2021.  Pre-session materials and instructions will be sent out on February 19th\, 2021. \nInstructor \nNiki Kux-Kardos\, MA\, CEC\, PCC \nBeing raised in a family business\, Niki’s own succession challenges steered her toward a career in conflict management and leadership development. Niki brings a unique understanding of the intersection between relationships and business when it comes to organizational success. \nWorking with culturally diverse\, multi-generational and multi-faceted organizations led Niki to specialize in authentic leadership and values-based conflict management. For over 13 years\, Niki has worked with passion and purpose\, serving individuals\, teams and organizations from private family enterprise and non-profits to municipal and federal government. As an internal conflict management practitioner with the Royal Canadian Mounted Police (RCMP)\, she provided conflict coaching\, mediation\, facilitation\, work place assessments\, restorative process\, workshops and training to hundreds of people across British Columbia. \nKnown for her enthusiastic\, practical and engaging approach to training\, Niki invites personal self-awareness and professional development with supportive candor and clarity. An international speaker\, she is also coach faculty for the Justice Institute of B.C. and Royal Roads University\, and is an active member of the Society for Intercultural Education\, Training and Research and the International Coach Federation. \nRegistration Cut-Off \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. URL:https://adrlearninginstitute.ca/course/intercultural-communication-workshop-2/ LOCATION:Online Course\, Canada CATEGORIES:Online Courses,Specialty Courses ATTACH;FMTTYPE=image/png:https://adrlearninginstitute.ca/wp-content/uploads/2020/08/intercultural-communication-1.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Edmonton:20200115T180000 DTEND;TZID=America/Edmonton:20200125T163000 DTSTAMP:20200102T194735Z CREATED:20200102T180320Z LAST-MODIFIED:20200102T194735Z UID:10000071-1579111200-1579969800@adrlearninginstitute.ca SUMMARY:Coaching Through Conflict - BCALM© Model DESCRIPTION:Course InformationOutlineInstructorRegistration Cut-Off Cancellation PolicyCourse Information\nADR Learning Institute has partnered with Dr. Nancy Love on the creation of a three-day Conflict Coaching course that will form part of our ADR Practitioner Certificate Program. \nWe are honored to have Nancy Love work with us on the creation of the BCALM – Coaching through Conflict course. Nancy holds a Doctorate in Education and is a very accomplished conflict resolution course designer\, trainer\, and dispute resolution facilitator. She is also a certified Conflict Coach. Nancy Love and Paula Drouin have known each other for over twenty years and have worked together for over ten years. It is very exciting to be collaborating with her on the design and delivery of this course. \nIn conflict situations\, people are not always at their best. Helping them discover their own emotional and physiological responses to conflict can move them a long way toward peaceful productive lives. In this course\, you will learn to coach your clients to understand and approach conflict as information\, from a place of curiosity rather than accusation. Shifting from the Red Zone of Fight Flight or Freeze to the Green Zone of Release\, Relax and Relate. Providing them with skills to do that with others\, helps everyone have conversations where heads\, hearts\, and bodies align. The course will also introduce the use of the Enneagram as a tool for building acceptance and understanding in a diverse world. \nCoaching Through Conflict is one of the qualifying courses towards our ADR Practitioner Certificate program\, which is a program for Mediation professionals who want to increase the services they offer and advance their credentials. \nCourse Schedule\n\nWednesday\, January 15th 2020\, 6:00pm – 9:30pm\nSaturday\, January 18th 2020\, 9:00am – 4:30pm\nWednesday\, January 22nd 2020\, 6:00pm – 9:30pm\nSaturday\, January 25th 2020\, 9:00am – 4:30pm\n\nLocation\nSt. Albert – specific venue will be confirmed once expected number of registrants is determined \nOutline \nThis course is divided into twelve 90-minute modules to be divided into two full day sessions and two evening sessions to meet the schedules and needs of the learners. Each module includes an: \n\nexplanation of the theory\na Demonstration of the practice\nan opportunity to Imitate or practice and\na discussion about how to transfer the knowledge to their current way of being\n\n\nModule 1:  Build Rapport\n\nWhat brought you here?  Where are you today?\nWhat is coaching? What is conflict?  Who are your clients?\nHow can you support them through Conflict?\nHow will we learn about Coaching Through Conflict? Building Rapport.\n\n\nModule 2:  Commit to Coaching\n\nBCALM\nWhat would be the best use of our time?  First coaching exercise.\nBuilding rapport and setting goals and agendas for your clients.\n\n\nModule 3:  Ask Questions\n\nWho are your clients?  Where are they coming from?\nIdentifying patterns of behaviour\nUsing the Enneagram in Coaching\nRed Zone Green Zone: The Neuroscience\nMatch and move techniques\n\n\nModule 4: Lean In\n\nPower Listening\nGuided questions for discovering what is\nThe Miracle Questions\nSHIFTing from Red to Green\nThe whole person approach to SHIFT focus and perspective in Conflict\n\n\nModule 5: Move Forward\n\nBrainstorming options\nSetting goals\nGetting commitments\nSupporting the plan\nSetting the next meeting\n\n\nModule 6:  Putting it all together\n\nBCALM First Coaching with the Model exercise\nDebrief.\n\n\nModule 7: Know the client\n\nLearning Styles\nScales of Wellbeing\nNeuroscience of Conflict continued\n\n\nModule 8:  The Enneagram\n\nSubtypes\nForces at work in Conflict\nAppreciative Coaching\n\n\nModule 9: Responding to Change\n\nTouch points for Coaches\nAccountability and Responsibility\nA model for responding to change\n\n\nModule 10: Reviewing the elements of BCALM\n\nPracticing one element at a time\n\n\nModule 11: Applying the process\n\nWho\, what\, where\, when to coach through conflict\nCase study analysis\n\n\nModule 12: Moving Forward 2\n\nFinal practice session with feedback\nFinal thoughts and graduation\n\n\n\nInstructor \nDr. Nancy Love has served as an educator\, a coach\, a consultant\, a mediator\, a facilitator\, an intervenor\, an advisor\, a professional speaker and an author in the field of conflict management for more than 20 years. She has trained as a coach with Lori-anne Demers and with Judith Glaser and most recently with the Integrative Enneagram Institute out of South Africa. Founder and president of the PULSE Institute\, Nancy has worked across the US and Canada\, with the University of the Virgin Islands\, MacEwan University\, Mount Royal University\, the Government of Alberta and most recently as an advisor to Parks Canada’s Centre for Values and Ethics and as a senior practitioner and director for the Workplace Fairness Institute. Nancy has a strong education background and a firm commitment to quality conversations\, which is evident in her approach to training professionals in the field to do this important work. Experiential learning and individualized learning plans aimed at meeting the objectives of the course\, is how she designs and teaches. Continually focusing on the needs of the learners. \nRegistration Cut-Off \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. \n                                                                                                   URL:https://adrlearninginstitute.ca/course/coaching-through-conflict-bcalm-model/ CATEGORIES:Coaching Through Conflict,Specialty Courses ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2020/01/coaching-through-conflict-course.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Edmonton:20191008T083000 DTEND;TZID=America/Edmonton:20191008T163000 DTSTAMP:20190917T151603Z CREATED:20181001T162134Z LAST-MODIFIED:20190917T151603Z UID:10000018-1570523400-1570552200@adrlearninginstitute.ca SUMMARY:Leading Through Conflict 2-Day Workshop DESCRIPTION:Course InformationInstructorRegistration Cut-Off Cancellation PolicyCourse Information \nLEADING THROUGH CONFLICT is our most sought after private offering and has been delivered to various municipal and provincial government employees.  This two-day course is designed to enable Leaders to build their approach\, skills\, and confidence when dealing with conflicts among those who report to them. There is not a wasted minute in the two-days.  You can be assured that what is taught can be applied in your workplace the next day. There is a week between Day 1 and Day 2 to give participants an opportunity to apply what they learn in Day 1 and build on that experience and receive customized learning on Day 2. \n2019 SCHEDULE: \nThis is a two day course with one week in between.  When you register\, you will be registered for both days. The course will run from 8:30 am to 4:00 pm each day. \n\nTuesday\, 8 October 2019 and Tuesday\, 15 October 2019\n\nOBJECTIVES: \n\nTo provide employees\, with subordinates\, the knowledge\, skills\, and tools they need to assess and address conflict among their direct reports.\nTo understand some of the management myths that can cause conflicts to escalate\nTo understand and overcome the fear of addressing conflict\, by understanding which conflicts you have a responsibility to address and which ones you can simply keep an eye on.\nProvide a safe and enjoyable learning environment to take risks and gain some valuable skills with support from a professional\, experienced instructional team.\nTo answer your candid questions regarding how to deal with the difficult and complex interpersonal world of modern workplaces.\n\nOUTLINE: \nDay 1 – AM \n\nRecognize what conflict is and the signs indicating its presence\nManagement myths that interfere with resolution\nBecome familiar with how to stop the drama\nDiscover ways to assess conflicts to determine how and when to get involved\nGain confidence in identifying the issues and negotiables\nDiscover how to surface underlying motivations of the disputing parties\nHow to respond if it is not conflict but another issue that is causing conflict\nReceive tips on your role as a leader\nEnter the world of survival and empowerment mindsets.\n\nDay 1 – PM \n\nBe Introduced to the CALM model of conflict resolution and how to use it as a Leader\nBecome familiar with what the purpose is\, when to use the model\, and why you use it\nClearly identify what you are going to have the parties resolve\nLearn how to introduce the idea of using the CALM model with the parties\nLearn and practise preparing each individual for the dialogue\nLearn and practise facilitating the CALM model\nCreate an action plan for practise and application before Day 2\n\nDay 2 – ALL DAY \n\nDebrief Day 1 learnings and questions\nReport in on your action plan\nParticipate in practise session the the areas participants struggled with\nParticipate in practise session of the model with deeper insight shared and practise of the skills and subtle intricacies that make the model work\n\nInstructor \nInstructor: Paula Drouin – Paula draws on her twenty-one years of working predominately in workplaces as a mediator\, investigator\, negotiator\, conflict assessor and trainer.  This course is a culmination of knowledge and experience gain on the front-line of mediating workplace conflicts and working with leaders\, HR and Unions in addressing conflicts.  Paula has held the National Designation of Chartered Mediator for over eighteen years; holds the International Mediator Designation; and has a Master of Arts Degree in Human Security and Peace Building.  She is well respected as a conflict resolution practitioner and course designer and facilitator provincially and nationally.  Paula was one of the course designers and instructors for the Alberta Arbitration and Mediation Society Certificate Program (now known as ADR Institute of Alberta)\, she instructs for the Justice Institute of Alberta\, Native Counselling Services of Alberta\, and for various Universities locally\, nationally and internationally.  The community is fortunate to have these Paula’s expertise and this course made available for public registration. \nRegistration Cut-Off \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\,  then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. URL:https://adrlearninginstitute.ca/course/leading-through-conflict-2019-10-08/ LOCATION:St Albert Inn & Suites\, 156 Saint Albert Trail\, St. Albert\, AB T8N 0P5\, St. Albert\, T8N 0P5\, CA CATEGORIES:Specialty Courses ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/10/Leading-through-Conflict-2.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Edmonton:20190723T083000 DTEND;TZID=America/Edmonton:20190724T163000 DTSTAMP:20191008T174536Z CREATED:20190514T152331Z LAST-MODIFIED:20191008T174536Z UID:10000036-1563870600-1563985800@adrlearninginstitute.ca SUMMARY:Restorative Justice\, Practices\, and Circles DESCRIPTION:Course InformationInstructorRegistration Cut-Off Cancellation PolicyCourse Information \nThis is a two-day introduction to Restorative Justice Principles and Theory and how those inform Restorative Practises\, Processes\, and Circles. \nOn Day 1 participants can expect to explore the traditional roots of restorative relationship building\, as well as the grassroots movement that brought restoration practices into mainstream justice work with victims\, offenders\, and communities.  There will also be an exploration of how restorative justice principles have been adapted to restoring workplace relationships. \nDay two will introduce traditional circles and their application to victim/offender/community restoration as well as an introduction to circle applications in workplaces. \nBoth days start at 8:30 am and end at 4:30 pm. \nInstructor \nInstructor: Paula Drouin – Paula was a member of the elite 12 person Canadian Review Panel to Review the UN’s Principles of Restorative Justice and make recommendations to the Solicitor of Canada on how to implement RJ throughout Canada. She was selected based on her work in the Edmonton Maximum Security Institution and in the Inner City with men on Parole and Probation.  In the 90’s she was one of the early members of what was then known as the Edmonton Victim/Offender Mediation Program\, currently known as the Mediation and Restorative Justice Centre. Paula was contracted to create the early training for volunteer mediators in the program and had also created a Restorative Justice Certificate Program for the Alberta Arbitration and Mediation Society.  She has taught Restorative Justice and Circle Training at Royal Roads University and provided introductory Restorative Justice training to mediators and judges in Bosnia. She has also assessed the re-integration of child soldiers in Northern Uganda using the UN’s Restorative Justices Program lens.  Paula was invited to be the Keynote speaker at one of the Alberta Restorative Justice Association Conference because of her grassroots development\, passion\, and experience in the field.  Paula will co-instruct the second day with an Elder to introduce participants to the traditional roots of using circles processes for sharing and healing. \nRegistration Cut-Off \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however\, you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\,  then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. URL:https://adrlearninginstitute.ca/course/restorative-justice-practices-and-circles/ LOCATION:Start of the North Retreat Centre\, 3 St. Vital Avenue\, St. Albert\, Alberta\, T8N 1K1\, Canada CATEGORIES:Restorative Justice,Specialty Courses ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2019/05/circle-water-leaves.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Edmonton:20190528T130000 DTEND;TZID=America/Edmonton:20190528T160000 DTSTAMP:20191008T173741Z CREATED:20181001T161154Z LAST-MODIFIED:20191008T173741Z UID:10000016-1559048400-1559059200@adrlearninginstitute.ca SUMMARY:Complaints to Closure DESCRIPTION:Course InformationInstructorRegistration Cut-Off Cancellation PolicyCourse Information \nCOMPLAINTS TO CLOSURE – Assessing Harassment and Discrimination Complaints for Appropriate Resolution Options \nThis workshop will introduce participants to the complaint response\, assessment\, and resolution process selection tools ADR International Group created to work with over 200 harassment discrimination complainants over a two month period\, on behalf of the City of Edmonton.  Another goal of the workshop is to open a discussion on the underlying causes of harassment and discrimination complaints and possible ways to prevent complaints from becoming formal. \nThis course has been designed for:  Human Resource Staff\, Union Representatives and Labour Relations Officers.  As well as anyone else who wants to better understand the modern day complexities of fielding complaints of harassment and discrimination. People who want a simple tool for assessing the complaint\, the complainant needs\, and for determining the best options for moving towards resolution. \nSchedule: \nScheduled for May 28th\, 2019. \nObjectives: \n\nIntroduce participants to the Complainant and Complaint categories we created\nIntroduce participants to various resolution process options and the pros and cons of each\nDiscuss the variables to consider when determining the appropriate resolution process\nIdentify challenges organizations face when trying to address complaints.\nExplore options available when complainants wish to remain anonymous.\nConnect and dialogue with colleagues facing challenges of responding to harassment and discrimination complaints in this modern world of Respectful Workplace policies\, Anti-bullying policies\, new legislation on the obligation to reinstate injured workers\, and new mental health in the workplace legislation.\n\nInstructor \nInstructor: Paula Drouin – Founder and President of ADR International Group Inc.  Paula holds both National and International Mediator designations as well as a Master of Arts in Human Security and Peace Building.  She is an experienced mediator\, investigator\, arbitrator\, and workplace conflict assessor. Paula has been parachuting into government and non-government workplaces to assist with complaints and conflicts for over twenty-one years.  Besides being a highly sought after conflict resolution specialist\, she is also a respected course designer and facilitator who is simply motivated to create safe spaces for meaningful dialogue and learning. \nIn November 2017 her company was contracted to field all harassment and discrimination complaints on an interim basis for the City of Edmonton. (see Edmonton Journal article links below)  City management made the decision that all complaints would be handled externally and needed a company to step in overnight to cover all the calls while they worked on contracting a large firm to take the role over the long term.  ADR International Group Inc. conducted intact\, assessment and assigned files to various resolution options over several months. It was during this time that the tools being presented in this workshop were created to manage the large flow of complaints. \nEdmonton Journal Announcement Article Printed November 27th\, 2017 \nhttp://edmontonjournal.com/news/local-news/city-of-edmonton-promises-to-release-harassment-data \nWrap up article Printed January 11th\, 2018 \nhttp://edmontonjournal.com/news/local-news/city-hires-third-party-to-investigate-62-harassment-complaints \nRegistration Cut-Off \nFor this workshop we will shut off online course registration the day before at 6:00pm\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register the morning of\, and we will do our best to have any handouts available for you.   If you can’t make it\, feel free to send someone else in your place. We just ask that you send an email letting us know who will be attending instead and provide their name\, phone number and email address. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. \n \n  URL:https://adrlearninginstitute.ca/course/complaints-to-closure/ CATEGORIES:Complaints to Closure,Specialty Courses ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/10/complaint-on-key-pad-blue.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Edmonton:20190523T083000 DTEND;TZID=America/Edmonton:20190523T163000 DTSTAMP:20190305T234148Z CREATED:20181001T162134Z LAST-MODIFIED:20190305T234148Z UID:10000017-1558600200-1558629000@adrlearninginstitute.ca SUMMARY:Leading Through Conflict 2-Day Workshop DESCRIPTION:Course InformationInstructorRegistration Cut-Off Cancellation PolicyCourse Information \nLEADING THROUGH CONFLICT is our most sought after private offering and has been delivered to various municipal and provincial government employees.  This two-day course is designed to enable Leaders to build their approach\, skills\, and confidence when dealing with conflicts among those who report to them. There is not a wasted minute in the two-days.  You can be assured that what is taught can be applied in your workplace the next day. There is a week between Day 1 and Day 2 to give participants an opportunity to apply what they learn in Day 1 and build on that experience and receive customized learning on Day 2. \n2019 SCHEDULE: \nThis is a two day course with one week in between.  When you register\, you will be registered for both days. The course will run from 8:30 am to 4:00 pm each day. \n\nThursday\, 23 May 2019 and Friday\, 30 May 2019.\n\nOBJECTIVES: \n\nTo provide employees\, with subordinates\, the knowledge\, skills\, and tools they need to assess and address conflict among their direct reports.\nTo understand some of the management myths that can cause conflicts to escalate\nTo understand and overcome the fear of addressing conflict\, by understanding which conflicts you have a responsibility to address and which ones you can simply keep an eye on.\nProvide a safe and enjoyable learning environment to take risks and gain some valuable skills with support from a professional\, experienced instructional team.\nTo answer your candid questions regarding how to deal with the difficult and complex interpersonal world of modern workplaces.\n\nOUTLINE: \nDay 1 – AM \n\nRecognize what conflict is and the signs indicating its presence\nManagement myths that interfere with resolution\nBecome familiar with how to stop the drama\nDiscover ways to assess conflicts to determine how and when to get involved\nGain confidence in identifying the issues and negotiables\nDiscover how to surface underlying motivations of the disputing parties\nHow to respond if it is not conflict but another issue that is causing conflict\nReceive tips on your role as a leader\nEnter the world of survival and empowerment mindsets.\n\nDay 1 – PM \n\nBe Introduced to the CALM model of conflict resolution and how to use it as a Leader\nBecome familiar with what the purpose is\, when to use the model\, and why you use it\nClearly identify what you are going to have the parties resolve\nLearn how to introduce the idea of using the CALM model with the parties\nLearn and practise preparing each individual for the dialogue\nLearn and practise facilitating the CALM model\nCreate an action plan for practise and application before Day 2\n\nDay 2 – ALL DAY \n\nDebrief Day 1 learnings and questions\nReport in on your action plan\nParticipate in practise session the the areas participants struggled with\nParticipate in practise session of the model with deeper insight shared and practise of the skills and subtle intricacies that make the model work\n\nInstructor \nInstructor: Paula Drouin – Paula draws on her twenty-one years of working predominately in workplaces as a mediator\, investigator\, negotiator\, conflict assessor and trainer.  This course is a culmination of knowledge and experience gain on the front-line of mediating workplace conflicts and working with leaders\, HR and Unions in addressing conflicts.  Paula has held the National Designation of Chartered Mediator for over eighteen years; holds the International Mediator Designation; and has a Master of Arts Degree in Human Security and Peace Building.  She is well respected as a conflict resolution practitioner and course designer and facilitator provincially and nationally.  Paula was one of the course designers and instructors for the Alberta Arbitration and Mediation Society Certificate Program (now known as ADR Institute of Alberta)\, she instructs for the Justice Institute of Alberta\, Native Counselling Services of Alberta\, and for various Universities locally\, nationally and internationally.  The community is fortunate to have these Paula’s expertise and this course made available for public registration. \nRegistration Cut-Off \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\,  then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. URL:https://adrlearninginstitute.ca/course/leading-through-conflict/ LOCATION:St Albert Inn & Suites\, 156 Saint Albert Trail\, St. Albert\, AB T8N 0P5\, St. Albert\, T8N 0P5\, CA CATEGORIES:Specialty Courses ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/10/Leading-through-Conflict-2.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Edmonton:20181207T090000 DTEND;TZID=America/Edmonton:20181208T140000 DTSTAMP:20191008T170020Z CREATED:20181001T160200Z LAST-MODIFIED:20191008T170020Z UID:10000015-1544173200-1544277600@adrlearninginstitute.ca SUMMARY:Facilitating Workplace Restoration DESCRIPTION:Course InformationInstructorRegistration Cut-Off Cancellation PolicyCourse Information \nTraditional Indigenous Circle Processes adapted to heal workplaces. \nCreated and Presented by Elder Vicky Whalen and by Paula Drouin \nVicky and Paula have worked together over the past couple of decades.  Modern workplaces are about to benefit from yet another collaboration between these two woman. \nDuring this two day workshop Vicky will provide participants with traditional indigenous circle teachings used for sharing\, healing and addressing conflict. Paula will then provide practical ways to adapt traditional circle processes to restore modern post conflict workplaces. \nEmployees are frequently harmed not only by the people they are complaining about\, but also by formal complaint processes such as: grievances\, investigations\, arbitration’s\, hearings\, and appeals. Once the formal processes have concluded\, these same complainants and respondents frequently have to continue to work together.  The inspiration for this workshop came from being asked “how can we put this team back together?” \nPaula’s experience designing and delivering an Aboriginal Peacemaking Certificate Program for Native Counselling Services of Alberta\, has provided her with a culturally rich exposure to traditional healing processes and the caring presence of many Elders.  With deep respect for the work of these Elders and their application of sharing and healing circles to help families\, groups\, and communities overcome harm\, Paula reached out to Vicky to co-create this unique opportunity that we are sure will challenge your thinking and inspire you to ‘think outside the box’ when addressing team tensions. \nWho is the course designed for: Anyone with the responsibility to work in workplaces helping teams pull back together post-conflict.  This training will also help employees with a responsibility to help teams ‘clear the air’ or resolve issues as a group.  Having previous training in conflict resolution and experience facilitating conflict resolution conversations will provide some confidence in preparing people for and facilitating workplace restoration circles. \nDates and Times:  Friday\, 7th December 2018\, from 9:00 am to 3:30 pm and Saturday\, 8th December 2018\, from 9:00 am – 2:00 pm  LUNCH WILL BE INCLUDED FOR THIS COURSE. \nInstructor \nInstructors: \nVicky Whalen – Vicky is currently the Elder in residence at Buffalo Sage Wellness House in Edmonton.  She has worked with Native Counselling Services of Alberta (NCSA) in various roles over the past couple of decades.  Vicky worked with Paula on a contract between NCSA and Corrections Canada to design and facilitate training for Elders and CSC Restorative Opportunity Facilitators\, from across Canada\, on how to work together to facilitate serious crime victim/offender dialogue through the CSC Restorative Opportunities program. \nPaula Drouin – Paula draws on her past experiences working in a maximum security prison and in Edmonton’s inner city to create links between theory and practice.  She has designed and delivered training in restorative justice\, workplace assessments\, investigations\, mediation\, negotiation\, conflict resolution and has provided mediation and other dispute resolution services in workplaces for over twenty years. \nRegistration Cut-Off \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. \n \n  URL:https://adrlearninginstitute.ca/course/post-conflict-workplace-restoration/ LOCATION:Start of the North Retreat Centre\, 3 St. Vital Avenue\, St. Albert\, Alberta\, T8N 1K1\, Canada CATEGORIES:Facilitating Workplace Restoration,Specialty Courses ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/10/Water-Droplet-for-circle-training.jpeg END:VEVENT BEGIN:VEVENT DTSTART;TZID=UTC:20180922T083000 DTEND;TZID=UTC:20180924T160000 DTSTAMP:20181005T001545Z CREATED:20180920T032739Z LAST-MODIFIED:20181005T001545Z UID:10000011-1537605000-1537804800@adrlearninginstitute.ca SUMMARY:Workshop Design and Facilitator Training DESCRIPTION:This 2-day workshop will be held on Saturday September 22nd from 8:30am – 4:00pm and will continue on Monday September 24th from 08:30am – 4:00pm.  You will have some work to complete between the two days of training so set some time aside on Saturday evening or Sunday.  The focus will be on creating workshops for adult learners. \nThe goal of this workshop is to provide you with a step by step process to design workshop lesson plans and learn about facilitating and creating a PowerPoint presentation.  With experience the same process can be used to develop modules that could build on each other to create longer workshops.  This course is designed for adults with training and experience in the field they wish to create workshops for.  It is expected that many of the participants in this course will be conflict resolution practitioners but everyone who wants to create workshops is welcome.  If you have an idea for a workshop but you are not sure how to create a lesson plan or a PowerPoint presentation\, and would like some tips on how to manage classroom dynamics\, then this course is for you. \nThe course is designed to help you: \n\nBecome aware of how adults learn (Learning Intelligence)\nDevelop Learning Objectives and Training Content\nChoose Training Methods appropriate for the Training Objectives\nDevelop a Training/Lesson Plan specific to a workshop you want to deliver in the future\nDiscover ways to handle problem situations\nLearn about creating a PowerPoint presentation (you will need access to a computer and Microsoft PowerPoint software to participate in this segment of the course).\nPractice facilitating a lesson you’ve designed\n\nCOURSE IS LIMITED TO 12 PARTICIPANTS \nInstructor: Paula Drouin  In the past\, Paula was the Coordinator of Education at Edmonton Maximum Security Institution\, later teaching for John Howard Society and Grant MacEwan Community College.  In 1997 she created her own business providing conflict resolution services for clients such as Edmonton Police Services\, Emergency Medical Services\, Edmonton Fire Rescue\, Mediation and Restorative Justice Centre\, Native Counseling Services of Alberta\, and ADR Institute of Alberta.  She has also been designing workshops\, courses\, and certificate programs on contract for various organizations\, colleges\, and universities full-time since 1997. URL:https://adrlearninginstitute.ca/course/workshop-design-and-facilitator-training/ LOCATION:Start of the North Retreat Centre\, 3 St. Vital Avenue\, St. Albert\, Alberta\, T8N 1K1\, Canada CATEGORIES:Specialty Courses ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/09/Workshop-Design-and-Faciltator-Training-1.jpg END:VEVENT END:VCALENDAR