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DTSTART;TZID=America/Edmonton:20261114T083000
DTEND;TZID=America/Edmonton:20261114T160000
DTSTAMP:20260424T095436
CREATED:20250608T210034Z
LAST-MODIFIED:20260203T024708Z
UID:10000194-1794645000-1794672000@adrlearninginstitute.ca
SUMMARY:Communicating through Escalated Conflict
DESCRIPTION:Course InformationPre-requisite InstructorRegistration Cut-Off Cancellation PolicyCourse Information \nCOMMUNICATING THROUGH ESCALATED CONFLICT – Everything you ever wanted to know about managing anger. This course is a journey through the world of emotional outbursts. Explore why humans are wired to avoid or attack and what triggers those responses.  Gain insight on what some of your key triggers are and how to manage your own emotional response.  Learn how to defuse emotional outbursts in others and ways to set limits on their expression of anger. \nSCHEDULE: \n\nSaturday\, November 14\, 2026 – 8:30 am – 4:00 pm MT\n\nOBJECTIVES: \n\nUnderstand anger and the role it plays\nIdentify your triggers\nLearn to de-escalate yourself\nDefuse another person’s anger\nSet limits on expressions of anger\nDisengage\n\nOUTLINE: \nThis course qualifies for 7 CPD hours from CPHR Alberta and covers: \n\nUnderstanding anger\nMeeting the animal within\nSurvival Cycle\nEmpowerment Cycle\nDefusing yourself\nUnderstanding the angry outbursts in others\nDefusing anger\nSetting limits on expressions of anger\nDisengaging\n\nPrice:\n$325.00 CAD +GST \nPre-requisite  \nPre-requisite: To get the most out of this course\, we recommend Communicating Through Conflict\,  or some prior communication skills training.  However\, this course can be taken as a stand-alone course.If you attend the two communication courses\, Communicating Through Conflict and Communicating Through Escalated Conflict\, in combination with Comfort in Conflict and Confidence in Conflict\, you will earn a Certificate in The Art of Conflict Resolution.  \nInstructor \nInstructor: Jaemi Bertrand – After earning her Bachelor of Arts in Psychology degree from the University of Alberta\, Jaemi pursued training in Conflict Management through the ADR Institute of Alberta\, with 250+ hours of conflict resolution training. She holds certificates in Conflict Leadership\, Attuned Communication in Dispute Resolution\, Integrative Negotiation\, and Facilitative Mediation. She coaches and instructs in a variety of settings including the ADR Learning Institute (ADRLi)\, the University of Alberta School of Business\, ADR Institute of Alberta (ADRIA) and NAIT\, with a focus on the topics of conflict resolution and working with emotion. \nRegistration Cut-Off  \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\,  then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. \n\nRegister\nIf you have already taken a course with us\, please email coursesupport@adrlearninginstitute.ca for any further course registrations at this time. \n\nIf you are a new student or a representative of a new student\, please fill out the form below entering the information of the person taking the course. \n\n\n\n\n\nUpon hitting SUBMIT you will be taken to FlyWire for payment and will be required to fill out the information for the individual or organization being billed.
URL:https://adrlearninginstitute.ca/course/communicating-through-escalated-conflict-fall-2026/
LOCATION:Online Course\, Canada
CATEGORIES:Communicating Through Escalated Conflict,Online Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2019/12/Communicating-Through-Escalated-Conflict-Online.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20261124T150000
DTEND;TZID=America/Edmonton:20261128T150000
DTSTAMP:20260424T095436
CREATED:20250608T211913Z
LAST-MODIFIED:20251215T213229Z
UID:10000196-1795532400-1795878000@adrlearninginstitute.ca
SUMMARY:Negotiation for Mediators
DESCRIPTION:Course InformationPre-RequisitesScheduleRegistration Cut-Off Cancellation PolicyCourse Information \nThis 14 hour course was designed as the negotiation component of The Mediation Training Certificate Program\, as well as the ADR Practitioner Certificate Program. Trained mediators\, whose training did not include negotiation\, will benefit from this course\, and are welcome to register without having to register for any of our other courses. \nBeing an effective Mediator requires a deep understanding of Negotiation. This 14 hour course focuses on helping learners in mediation training understand mediation from the perspective of the parties they are mediating. It will focus on effective ways to prepare for a negotiation\, participate in a negotiation to meet the needs of everyone involved\, and writing up an agreement. The course is full of tips and practice to develop a deeper understanding of an interest-based negotiation model so you can facilitate others through their negotiation. \nPre-Requisites \nSuccessful completion of Mediation Foundations 1.1. \nSchedule \n\nTuesday\, November 24\, 2026 – 3:00pm – 6:00pm MT\nThursday\, November 26\, 2026 – 3:00pm – 6:00pm MT\nSaturday\, November 28\, 2026 – 9:00am – 3:00pm MT\n\nCourse dates and times are based on Mountain Daylight/Standard Time and could be adjusted to best meet the time zones of the final list of participants. \n12 hours in class (Zoom) plus 2 hours of asynchronous work to be completed on your own\, pre-course\, and between sessions. \nRegistration Cut-Off  \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange\, we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. \n\nRegister\nIf you have already taken a course with us\, please email coursesupport@adrlearninginstitute.ca for any further course registrations at this time. \n\nIf you are a new student or a representative of a new student\, please fill out the form below entering the information of the person taking the course. \n\n\n\n\n\nUpon hitting SUBMIT you will be taken to FlyWire for payment and will be required to fill out the information for the individual or organization being billed.
URL:https://adrlearninginstitute.ca/course/negotiation-for-mediators-fall-2026/
LOCATION:Online Course\, Canada
CATEGORIES:Online Courses,Specialty Courses,Understanding the Negotiation for the Mediator
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2020/08/Understanding-Negotiation-for-the-Mediator-online.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20261203T150000
DTEND;TZID=America/Edmonton:20270121T180000
DTSTAMP:20260424T095436
CREATED:20250608T213109Z
LAST-MODIFIED:20250608T213109Z
UID:10000198-1796310000-1800554400@adrlearninginstitute.ca
SUMMARY:Mediation 1.2 Challenges
DESCRIPTION:Course InformationPre-RequisitesScheduleRegistration Cut-Off Cancellation PolicyCourse Information \nThis is the third course of four that will make up the training required to meet the mediation course requirements toward earning our Mediation Training Certificate. It is a 22 hour course comprised of 18 hours in class plus 3 hours of asynchronous work on your own. \nThis course will focus on managing the emotional dynamic and other challenges in mediation such as\, power\, trauma and intercultural communication. It will also provide more role play practise mediating\, with the assistance of a coach\, focusing on drawing out deeper interests while managing the emotional climate. \nCourse approved by ADR Institute of Canada as recognized training towards the national designations of Qualified Mediator and Chartered Mediator. Click here for more information about national designations. \nPre-Requisites \nSuccessful completion of Mediation Foundation 1.1 and Negotiation for Mediators (or equivalent) \nSchedule \n\nThursday\, December 3\, 2026 – 3:00 – 6:00pm MT\nThursday December 10\, 2026 – 3:00 – 6:00pm MT\nThursday\, January 7\, 2027 – 3:00 – 6:00pm MT\nSaturday\, January 16\, 2027 – 9:00am – 3:00pm MT\nThursday\, January 21\, 2027 – 3:00 – 6:00pm MT\n\nCourse dates and times are based on Mountain Daylight/Standard Time and could be adjusted to best meet the time zones of the final list of participants. \nRegistration Cut-Off  \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange\, we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. \n \n\nCost: $975.00 +tax\nApproval to register is required by ADR Learning Institute.  Completion of pre-requisites has to be confirmed prior to registration. Click here to submit your application.
URL:https://adrlearninginstitute.ca/course/mediation-1-2-challenges-fall-2026/
LOCATION:Online Course\, Canada
CATEGORIES:Mediation Challenges,Online Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2019/11/mediation-challenges-online.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20261208T083000
DTEND;TZID=America/Edmonton:20261212T160000
DTSTAMP:20260424T095436
CREATED:20250608T170739Z
LAST-MODIFIED:20250608T170739Z
UID:10000190-1796718600-1797091200@adrlearninginstitute.ca
SUMMARY:Confidence in Conflict
DESCRIPTION:Course InformationPre-requisite InstructorRegistration Cut-Off Cancellation PolicyCourse Information \nConfidence in Conflict  Once you have completed Comfort in Conflict\, Communicating Through Conflict\, and Communicating Through Escalated Conflict\, and have begun applying the skills to your everyday life\, this course will help you pull it all together.  We will zero in on the theory and practice to further build your knowledge\, skills\, and confidence.  Comfort in Conflict plus the two one-day Communicating courses are pre-requisites for this course.  The conflict resolution model will be expanded upon and skill use will be integrated into conflict resolution role-play. \nSchedule:\n\nTuesday\, December 8\, 2026 – 8:30 am – 12:00 pm MT\nThursday\, December 10\, 2026 – 8:30 am – 12:00 pm MT\nSaturday\, December 12\, 2026 – 9:00 am – 4:00 pm MT\n\nPrice:\n$570.00 CAD +GST \nPre-requisite  \nPre-requisites: Comfort in Conflict\, Communicating Through Conflict\, and Communicating Through Escalated Conflict \nIf you attend Comfort in Conflict\, Communicating Through Conflict\, Communicating Through Escalated Conflict\, and Confidence in Conflict you will earn a Certificate in The Art of Conflict Resolution. \nInstructor \nInstructor: Paula Drouin – Paula draws on her past experiences working in a maximum security prison and in Edmonton’s inner city to create links between theory and practice.  She has delivered workshops on this topic to Correctional Officers\, Police\, Fire\, EMS\, and as part of Peacemaker and Mediator training. \nRegistration Cut-Off  \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. \n \nEmail Director@adrlearninginstitute.ca to register.
URL:https://adrlearninginstitute.ca/course/confidence-in-conflict-fall-2026/
LOCATION:Online Course\, Canada
CATEGORIES:Confidence in Conflict,Online Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2019/12/confidence-in-conflict-online.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20270204T150000
DTEND;TZID=America/Edmonton:20270213T160000
DTSTAMP:20260424T095436
CREATED:20250627T034049Z
LAST-MODIFIED:20250627T034049Z
UID:10000202-1801753200-1802534400@adrlearninginstitute.ca
SUMMARY:Mediation 1.3 Being a Mediator
DESCRIPTION:Course InformationPre-RequisitesScheduleRegistration Cut-Off Cancellation PolicyCourse Information \nThis is the fourth and final course to meet the training requirements toward earning our Mediation Certificate.  This course is 18 hours of class time and it will focus on providing a lot of practise mediating\, with coaching\, and preparing for the mediation role play evaluation. \nCourse approved by ADR Institute of Canada as recognized training towards the national designations of Qualified Mediator and Chartered Mediator. Click here for more information about national designations. \nPre-Requisites \nSuccessful completion of Mediation 1.2 Challenges \nSchedule \n\nThursday\, February 4\, 2027 – 3:00 – 6:00pm MT\nSaturday\, February 6\, 2027 – 9:00am – 4:00pm MT\nPlus 2 hour evaluation time slots between February 8 – 13\, 2027\n\nStudents select the time that works for their schedule\n\n\n\nCourse dates and times are based on Mountain Daylight/Standard Time and could be adjusted to best meet the time zones of the final list of participants. \nRegistration Cut-Off  \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. \n \n\nCost: $877.50 +gst\nApproval to register is required by ADR Learning Institute.  Completion of pre-requisites has to be confirmed prior to registration. Click here to submit your application.
URL:https://adrlearninginstitute.ca/course/mediation-1-3-being-a-mediator-fall-2026/
LOCATION:Online Course\, Canada
CATEGORIES:Being a Mediator,Online Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2019/11/Being-a-Mediator-online.jpg
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