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DTSTART;TZID=America/Edmonton:20200306T083000
DTEND;TZID=America/Edmonton:20200306T163000
DTSTAMP:20191217T234937Z
CREATED:20191011T214013Z
LAST-MODIFIED:20191217T234937Z
UID:10000043-1583483400-1583512200@adrlearninginstitute.ca
SUMMARY:Communicating Through Escalated Conflict
DESCRIPTION:3/Course InformationPre-requisite InstructorOutlineCourse Information \nCOMMUNICATING THROUGH ESCALATED CONFLICT – Everything you ever wanted to know about managing anger. This course is a one-day journey through the world of emotional outbursts.  Explore why humans are wired to avoid or attack and what triggers those responses.  Gain insight on what some of your key triggers are and how to manage your own emotional response.  Learn how to defuse emotional outbursts in others and ways to set limits on their expression of anger. \nSchedule:\nFriday\, 6 March 2020\, from 8:30 am to 4:30 pm with an hour lunch break \nCost:\n$345 +gst \nHow to Register:\nWe are excited to have entered a partnership with the Governors of the University of Alberta for our Art of Conflict Resolution courses to be delivered through the University of Alberta\, Faculty of Extension\, in downtown Edmonton\, Alberta commencing January 2020.  Registration for these courses will now be done through the UofA website. Click here to register. \nCourse number: EXCPE 5352 \nPre-requisite  \nPre-requisite: No pre-requisites however it is strongly recommended that you complete Communicating through Conflict before taking this advance communication course. \nInstructor \nInstructor: Paula Drouin – Paula draws on her past experiences working in a maximum security prison and in Edmonton’s inner city to create links between theory and practice.  She has delivered workshops on this topic to Correctional Officers\, Police\, Fire\, EMS\, and as part of Peacemaker and Mediator training. \nOutline \nOUTLINE: \nThis course qualifies for 7 CPD hours from CPHR Alberta \nAM \n\nUnderstanding anger\nMeeting the animal within\nSurvival Cycle\nEmpowerment Cycle\nDefusing yourself\n\nPM \n\nUnderstanding the angry outbursts in others\nDefusing anger\nSetting limits on expressions of anger\nDisengaging\n\nOBJECTIVES: \n\nUnderstand anger and the role it plays\nIdentify your triggers\nLearn to de-escalate yourself\nDefuse another person’s anger\nSet limits on expressions of anger\nDisengage
URL:https://adrlearninginstitute.ca/course/communicating-through-escalated-conflict-3/
LOCATION:University of Alberta\, Faculty of Extension\, 10230 Jasper Avenue\, Edmonton\, Alberta\, T5J 4P6\, Canada
CATEGORIES:Communicating Through Escalated Conflict
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/09/91_image_original-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20191126T083000
DTEND;TZID=America/Edmonton:20191126T163000
DTSTAMP:20191008T155412Z
CREATED:20181024T144703Z
LAST-MODIFIED:20191008T155412Z
UID:10000025-1574757000-1574785800@adrlearninginstitute.ca
SUMMARY:Communicating Through Escalated Conflict
DESCRIPTION:Registration is currently closed for this course. To be notified of the next course offering\, click here.\nCourse InformationPre-requisite InstructorRegistration Cut-Off Cancellation PolicyCourse Information \nCOMMUNICATING THROUGH ESCALATED CONFLICT – Everything you ever wanted to know about managing anger. This course is a one-day journey through the world of emotional outbursts.  Explore why humans are wired to avoid or attack and what triggers those responses.  Gain insight on what some of your key triggers are and how to manage your own emotional response.  Learn how to defuse emotional outbursts in others and ways to set limits on their expression of anger. \nSCHEDULE: \nTuesday\, 26 November 2019\, from 8:30 am to 4:30 pm with an hour lunch break. \nOBJECTIVES: \n\nUnderstand anger and the role it plays\nIdentify your triggers\nLearn to de-escalate yourself\nDefuse another person’s anger\nSet limits on expressions of anger\nDisengage\n\nOUTLINE: \nThis course qualifies for 7 CPD hours from CPHR Alberta \nAM \n\nUnderstanding anger\nMeeting the animal within\nSurvival Cycle\nEmpowerment Cycle\nDefusing yourself\n\nPM \n\nUnderstanding the angry outbursts in others\nDefusing anger\nSetting limits on expressions of anger\nDisengaging\n\nPre-requisite  \nPre-requisite: To get the most out of this course\, we recommend Communicating Through Conflict\,  or some prior communication skills training.  However\, this course can be taken as a stand-alone course.If you attend the two communication courses\, Communicating Through Conflict and Communicating Through Escalated Conflict\, in combination with Comfort in Conflict and Confidence in Conflict\, you will earn a Certificate in The Art of Conflict Resolution.  \nInstructor \nInstructor: Paula Drouin – Paula draws on her past experiences working in a maximum security prison and in Edmonton’s inner city to create links between theory and practice.  She has delivered workshops on this topic to Correctional Officers\, Police\, Fire\, EMS\, and as part of Peacemaker and Mediator training. \nRegistration Cut-Off  \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\,  then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing.
URL:https://adrlearninginstitute.ca/course/communicating-through-escalated-conflict-2-2019-11-15/
LOCATION:St Albert Inn & Suites\, 156 Saint Albert Trail\, St. Albert\, AB T8N 0P5\, St. Albert\, T8N 0P5\, CA
CATEGORIES:Communicating Through Escalated Conflict,Core Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/09/91_image_original-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20190718T083000
DTEND;TZID=America/Edmonton:20190718T163000
DTSTAMP:20190704T172224Z
CREATED:20181024T144703Z
LAST-MODIFIED:20190704T172224Z
UID:10000022-1563438600-1563467400@adrlearninginstitute.ca
SUMMARY:Communicating Through Escalated Conflict
DESCRIPTION:Course InformationPre-requisite InstructorRegistration Cut-Off Cancellation PolicyCourse Information \nCOMMUNICATING THROUGH ESCALATED CONFLICT – Everything you ever wanted to know about managing anger. This course is a one-day journey through the world of emotional outbursts.  Explore why humans are wired to avoid or attack and what triggers those responses.  Gain insight on what some of your key triggers are and how to manage your own emotional response.  Learn how to defuse emotional outbursts in others and ways to set limits on their expression of anger. \nSCHEDULE: \nThursday\, 18 July 2019\, from 8:30 am to 4:30 pm with an hour lunch break. \nOBJECTIVES: \n\nUnderstand anger and the role it plays\nIdentify your triggers\nLearn to de-escalate yourself\nDefuse another person’s anger\nSet limits on expressions of anger\nDisengage\n\nOUTLINE: \nThis course qualifies for 7 CPD hours from CPHR Alberta \nAM \n\nUnderstanding anger\nMeeting the animal within\nSurvival Cycle\nEmpowerment Cycle\nDefusing yourself\n\nPM \n\nUnderstanding the angry outbursts in others\nDefusing anger\nSetting limits on expressions of anger\nDisengaging\n\nPre-requisite  \nPre-requisite: To get the most out of this course\, we recommend Communicating Through Conflict\,  or some prior communication skills training.  However\, this course can be taken as a stand-alone course.If you attend the two communication courses\, Communicating Through Conflict and Communicating Through Escalated Conflict\, in combination with Comfort in Conflict and Confidence in Conflict\, you will earn a Certificate in The Art of Conflict Resolution.  \nInstructor \nInstructor: Paula Drouin – Paula draws on her past experiences working in a maximum security prison and in Edmonton’s inner city to create links between theory and practice.  She has delivered workshops on this topic to Correctional Officers\, Police\, Fire\, EMS\, and as part of Peacemaker and Mediator training. \nRegistration Cut-Off  \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\,  then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing.
URL:https://adrlearninginstitute.ca/course/communicating-through-escalated-conflict-2-2019-07-18/
LOCATION:St Albert Inn & Suites\, 156 Saint Albert Trail\, St. Albert\, AB T8N 0P5\, St. Albert\, T8N 0P5\, CA
CATEGORIES:Communicating Through Escalated Conflict,Core Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/09/91_image_original-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20190322T083000
DTEND;TZID=America/Edmonton:20190322T163000
DTSTAMP:20190305T230108Z
CREATED:20181024T144703Z
LAST-MODIFIED:20190305T230108Z
UID:10000021-1553243400-1553272200@adrlearninginstitute.ca
SUMMARY:Communicating Through Escalated Conflict
DESCRIPTION:Course InformationPre-requisite InstructorRegistration Cut-Off Cancellation PolicyCourse Information \nCOMMUNICATING THROUGH ESCALATED CONFLICT – Everything you ever wanted to know about managing anger. This course is a one-day journey through the world of emotional outbursts.  Explore why humans are wired to avoid or attack and what triggers those responses.  Gain insight on what some of your key triggers are and how to manage your own emotional response.  Learn how to defuse emotional outbursts in others and ways to set limits on their expression of anger. \nSCHEDULE: \n\nFriday\, 22nd March 2019\, from 8:30 am to 4:30 pm with an hour lunch break.\n\nOBJECTIVES: \n\nUnderstand anger and the role it plays\nIdentify your triggers\nLearn to de-escalate yourself\nDefuse another person’s anger\nSet limits on expressions of anger\nDisengage\n\nOUTLINE: \nThis course qualifies for 7 CPD hours from CPHR Alberta \nAM \n\nUnderstanding anger\nMeeting the animal within\nSurvival Cycle\nEmpowerment Cycle\nDefusing yourself\n\nPM \n\nUnderstanding the angry outbursts in others\nDefusing anger\nSetting limits on expressions of anger\nDisengaging\n\nPre-requisite  \nPre-requisite: To get the most out of this course\, we recommend Communicating Through Conflict\,  or some prior communication skills training.  However\, this course can be taken as a stand-alone course.If you attend the two communication courses\, Communicating Through Conflict and Communicating Through Escalated Conflict\, in combination with Comfort in Conflict and Confidence in Conflict\, you will earn a Certificate in The Art of Conflict Resolution.  \nInstructor \nInstructor: Paula Drouin – Paula draws on her past experiences working in a maximum security prison and in Edmonton’s inner city to create links between theory and practice.  She has delivered workshops on this topic to Correctional Officers\, Police\, Fire\, EMS\, and as part of Peacemaker and Mediator training. \nRegistration Cut-Off  \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\,  then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing.
URL:https://adrlearninginstitute.ca/course/communicating-through-escalated-conflict-2/
LOCATION:St Albert Inn & Suites\, 156 Saint Albert Trail\, St. Albert\, AB T8N 0P5\, St. Albert\, T8N 0P5\, CA
CATEGORIES:Communicating Through Escalated Conflict,Core Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2018/09/91_image_original-1.jpg
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