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UID:10000112-1668006000-1670068800@adrlearninginstitute.ca
SUMMARY:BCALM© - Coaching Through Conflict
DESCRIPTION:InfoOutlinePre-RequisiteInstructorRegistration Cut-Off CancellationInfo \nADR Learning Institute has partnered with Dr. Nancy Love on the creation of this Conflict Coaching course that forms part of our ADR Practitioner Certificate Program.  \nWe are honored to have Dr. Nancy Love work with us on the creation of the BCALM – Coaching through Conflict course. Nancy holds a Doctorate in Education and is a very accomplished conflict resolution course designer\, trainer\, and dispute resolution facilitator. She is also a certified Conflict Coach. Nancy Love and Paula Drouin have known each other for over twenty years and have worked together for over ten years.  It is very exciting to be collaborating with her on the design and delivery of this course. \nIn conflict situations people are not always at their best.  Helping them discover their own emotional and physiological responses to conflict can move them a long way toward peaceful productive lives.  In this course you will learn to coach your clients to understand and approach conflict as information\, from a place of curiosity rather than accusation.  Shifting from the Red Zone of Fight Flight or Freeze to the Green Zone of Release\, Relax and Relate. Providing them with skills to do that with others\, helps everyone have conversations where heads\, hearts and bodies align.  Participants will learn to coach by coaching and being coached through out program. New tools and approaches are introduced at each session. \nCoaching Through Conflict is one of the qualifying courses towards our ADR Practitioner Certificate program\, which is a program for Mediation professionals who want to increase the services they offer and advance their credentials. \nCourse Schedule\n\nWednesday\, November 9 3:00pm – 6:00pm MST\nWednesday\, November 16 3:00pm – 6:00pm MST\nWednesday\, November 23 3:00pm – 6:00pm MST\nSaturday\, November 26 9:00am – 12:00pm MST\nWednesday\, November 30 3:00pm – 6:00pm MST\nSaturday\, December 3 9:00am – 12:00pm MST\n\nLocation: Online\nOutline \nThis course is offered in 6 three-hour sessions.  Each session includes: \n\nExplanation of the theory that supports Coaching through Conflict\nA Demonstration of the skills associated with Coaching through Conflict\nAn opportunity to Imitate or practice the ART of Coaching through Conflict\nAnd ideas on how to Transfer this knowledge into the practice of Coaching through Conflict\n\n\nSession 1:  Build Rapport\n\nWhat brought you here?  Where are you today?\nPresencing with the SPIES Scales of Wellbeing\nWhat is coaching? What is conflict?  Who are your clients?\nHow can you support them through Conflict?\nLearning by doing B Coaching Through Conflict\n\n\nSession 2:  Commit to Coaching\n\nWho are your clients?  Where are they coming from?\nIdentifying patterns of behaviour\nGoal setting using the GRID\nCommitting to the BCALM process\nSigning the Coaching Contract\nLearn by doing C\n\n\nSession 3:  Ask Questions\n\nAppreciative Inquiry: Principles and Practice\nPOWER Listening\nSetting Criteria for sustainable outcomes\nRed Zone Yellow Zone Green Zone: The Neuroscience\nMatch and move techniques\nAppreciative Coaching\nLearn by doing A\n\n\nSession 4: Lean In\n\nAccountability and Responsibility\nA model for responding to change\nTouch points for Coaches\nSHIFTing from Red\, through Yellow\, to Green\nBrainstorming options\nTesting options against Criteria\nThe whole person approach with SPIES\nLearn by doing L\n\n\nSession 5: Move Forward\n\nPlanning for sustainable outcomes\nUsing the Anticipatory Principles\nApplying the Accountability Responsibility Model\nGetting commitments\nTesting and Supporting the Plan\nSetting the next meeting\nLearn by doing M\n\n\nSession 6:  BCALM Putting it all together\n\nReviewing the elements and essentials of BCALM\nLearn by doing BCALM\nFinal practice session with feedback\nFinal thoughts and graduation\n\n\n\nPre-Requisite \nThis course is designed for people who have already been trained in mediation.  We recognize mediation training from ADR Institute of Canada and their Provincial Affiliates\, JIBC\, Mount Royal University\, and ADR Learning Institute Graduates.  If you have mediation training from elsewhere\, simply email director@adrlearninginstitute.ca requesting permission to register. \nInstructor \nDr. Nancy Love has served as an educator\, a coach\, a consultant\, a mediator\, a facilitator\, an intervenor\, an advisor\, a professional speaker and an author in the field of conflict management for more than 20 years. She has trained as a coach with Lori-Anne Demers and with Judith Glaser and most recently with the Integrative Enneagram Institute out of South Africa. Founder and Past President of the PULSE Institute\, Nancy has worked across the US and Canada\, with the University of the Virgin Islands\, MacEwan University\, Mount Royal University\, the Government of Alberta and most recently as an advisor to Parks Canada’s Centre for Values and Ethics and as a senior practitioner and director for the Workplace Fairness Institute.  Nancy has a strong education background and a firm commitment to quality conversations\, which is evident in her approach to training professionals in the field to do this important work. Experiential learning and individualized learning plans aimed at meeting the objectives of the course\, is how she designs and teaches. Continually focusing on the needs of the learners. \nRegistration Cut-Off  \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. \n                                                                                                  
URL:https://adrlearninginstitute.ca/course/bcalm-coaching-through-conflict/
LOCATION:Online Course\, Canada
CATEGORIES:Coaching Through Conflict,Online Courses,Specialty Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2022/04/coaching-through-conflict-course-online.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20220216T150000
DTEND;TZID=America/Edmonton:20220312T120000
DTSTAMP:20260523T161951
CREATED:20211215T165153Z
LAST-MODIFIED:20220114T231306Z
UID:10000106-1645023600-1647086400@adrlearninginstitute.ca
SUMMARY:BCALM© - Coaching Through Conflict
DESCRIPTION:InfoOutlinePre-RequisiteInstructorRegistration Cut-Off CancellationInfo \nADR Learning Institute has partnered with Dr. Nancy Love on the creation of a three-day Conflict Coaching course that will form part of our ADR Practitioner Certificate Program.  \nWe are honored to have Dr. Nancy Love work with us on the creation of the BCALM – Coaching through Conflict course. Nancy holds a Doctorate in Education and is a very accomplished conflict resolution course designer\, trainer\, and dispute resolution facilitator. She is also a certified Conflict Coach. Nancy Love and Paula Drouin have known each other for over twenty years and have worked together for over ten years.  It is very exciting to be collaborating with her on the design and delivery of this course. \nIn conflict situations people are not always at their best.  Helping them discover their own emotional and physiological responses to conflict can move them a long way toward peaceful productive lives.  In this course you will learn to coach your clients to understand and approach conflict as information\, from a place of curiosity rather than accusation.  Shifting from the Red Zone of Fight Flight or Freeze to the Green Zone of Release\, Relax and Relate. Providing them with skills to do that with others\, helps everyone have conversations where heads\, hearts and bodies align.  Participants will learn to coach by coaching and being coached through out program. New tools and approaches are introduced at each session. \nCoaching Through Conflict is one of the qualifying courses towards our ADR Practitioner Certificate program\, which is a program for Mediation professionals who want to increase the services they offer and advance their credentials. \nCourse Schedule\n\nWednesday\, February 16th 3:00pm – 6:00pm MST\nWednesday\, February 23rd 3:00pm – 6:00pm MST\nWednesday\, March 2nd 3:00pm – 6:00pm MST\nSaturday\, March 5th 9:00am – 12:00pm MST\nWednesday\, March 9th 3:00pm – 6:00pm MST\nSaturday\, March 12th 9:00am – 12:00pm MST\n\nLocation: Online\nOutline \nThis course is offered in 6 three-hour sessions.  Each session includes: \n\nExplanation of the theory that supports Coaching through Conflict\nA Demonstration of the skills associated with Coaching through Conflict\nAn opportunity to Imitate or practice the ART of Coaching through Conflict\nAnd ideas on how to Transfer this knowledge into the practice of Coaching through Conflict\n\n\nSession 1:  Build Rapport\n\nWhat brought you here?  Where are you today?\nPresencing with the SPIES Scales of Wellbeing\nWhat is coaching? What is conflict?  Who are your clients?\nHow can you support them through Conflict?\nLearning by doing B Coaching Through Conflict\n\n\nSession 2:  Commit to Coaching\n\nWho are your clients?  Where are they coming from?\nIdentifying patterns of behaviour\nGoal setting using the GRID\nCommitting to the BCALM process\nSigning the Coaching Contract\nLearn by doing C\n\n\nSession 3:  Ask Questions\n\nAppreciative Inquiry: Principles and Practice\nPOWER Listening\nSetting Criteria for sustainable outcomes\nRed Zone Yellow Zone Green Zone: The Neuroscience\nMatch and move techniques\nAppreciative Coaching\nLearn by doing A\n\n\nSession 4: Lean In\n\nAccountability and Responsibility\nA model for responding to change\nTouch points for Coaches\nSHIFTing from Red\, through Yellow\, to Green\nBrainstorming options\nTesting options against Criteria\nThe whole person approach with SPIES\nLearn by doing L\n\n\nSession 5: Move Forward\n\nPlanning for sustainable outcomes\nUsing the Anticipatory Principles\nApplying the Accountability Responsibility Model\nGetting commitments\nTesting and Supporting the Plan\nSetting the next meeting\nLearn by doing M\n\n\nSession 6:  BCALM Putting it all together\n\nReviewing the elements and essentials of BCALM\nLearn by doing BCALM\nFinal practice session with feedback\nFinal thoughts and graduation\n\n\n\nPre-Requisite \nThis course is designed for people who have already been trained in mediation.  We recognize mediation training from ADR Institute of Canada and their Provincial Affiliates\, JIBC\, Mount Royal University\, and ADR Learning Institute Graduates.  If you have mediation training from elsewhere\, simply email director@adrlearninginstitute.ca requesting permission to register. \nInstructor \nDr. Nancy Love has served as an educator\, a coach\, a consultant\, a mediator\, a facilitator\, an intervenor\, an advisor\, a professional speaker and an author in the field of conflict management for more than 20 years. She has trained as a coach with Lori-Anne Demers and with Judith Glaser and most recently with the Integrative Enneagram Institute out of South Africa. Founder and Past President of the PULSE Institute\, Nancy has worked across the US and Canada\, with the University of the Virgin Islands\, MacEwan University\, Mount Royal University\, the Government of Alberta and most recently as an advisor to Parks Canada’s Centre for Values and Ethics and as a senior practitioner and director for the Workplace Fairness Institute.  Nancy has a strong education background and a firm commitment to quality conversations\, which is evident in her approach to training professionals in the field to do this important work. Experiential learning and individualized learning plans aimed at meeting the objectives of the course\, is how she designs and teaches. Continually focusing on the needs of the learners. \nRegistration Cut-Off  \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. \n                                                                                                  
URL:https://adrlearninginstitute.ca/course/bcalm-coaching-through-conflict-feb-22/
LOCATION:Online Course\, Canada
CATEGORIES:Coaching Through Conflict,Online Courses,Specialty Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2020/01/coaching-through-conflict-course.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Edmonton:20200115T180000
DTEND;TZID=America/Edmonton:20200125T163000
DTSTAMP:20260523T161951
CREATED:20200102T180320Z
LAST-MODIFIED:20200102T194735Z
UID:10000071-1579111200-1579969800@adrlearninginstitute.ca
SUMMARY:Coaching Through Conflict - BCALM© Model
DESCRIPTION:Course InformationOutlineInstructorRegistration Cut-Off Cancellation PolicyCourse Information\nADR Learning Institute has partnered with Dr. Nancy Love on the creation of a three-day Conflict Coaching course that will form part of our ADR Practitioner Certificate Program. \nWe are honored to have Nancy Love work with us on the creation of the BCALM – Coaching through Conflict course. Nancy holds a Doctorate in Education and is a very accomplished conflict resolution course designer\, trainer\, and dispute resolution facilitator. She is also a certified Conflict Coach. Nancy Love and Paula Drouin have known each other for over twenty years and have worked together for over ten years. It is very exciting to be collaborating with her on the design and delivery of this course. \nIn conflict situations\, people are not always at their best. Helping them discover their own emotional and physiological responses to conflict can move them a long way toward peaceful productive lives. In this course\, you will learn to coach your clients to understand and approach conflict as information\, from a place of curiosity rather than accusation. Shifting from the Red Zone of Fight Flight or Freeze to the Green Zone of Release\, Relax and Relate. Providing them with skills to do that with others\, helps everyone have conversations where heads\, hearts\, and bodies align. The course will also introduce the use of the Enneagram as a tool for building acceptance and understanding in a diverse world. \nCoaching Through Conflict is one of the qualifying courses towards our ADR Practitioner Certificate program\, which is a program for Mediation professionals who want to increase the services they offer and advance their credentials. \nCourse Schedule\n\nWednesday\, January 15th 2020\, 6:00pm – 9:30pm\nSaturday\, January 18th 2020\, 9:00am – 4:30pm\nWednesday\, January 22nd 2020\, 6:00pm – 9:30pm\nSaturday\, January 25th 2020\, 9:00am – 4:30pm\n\nLocation\nSt. Albert – specific venue will be confirmed once expected number of registrants is determined \nOutline \nThis course is divided into twelve 90-minute modules to be divided into two full day sessions and two evening sessions to meet the schedules and needs of the learners. Each module includes an: \n\nexplanation of the theory\na Demonstration of the practice\nan opportunity to Imitate or practice and\na discussion about how to transfer the knowledge to their current way of being\n\n\nModule 1:  Build Rapport\n\nWhat brought you here?  Where are you today?\nWhat is coaching? What is conflict?  Who are your clients?\nHow can you support them through Conflict?\nHow will we learn about Coaching Through Conflict? Building Rapport.\n\n\nModule 2:  Commit to Coaching\n\nBCALM\nWhat would be the best use of our time?  First coaching exercise.\nBuilding rapport and setting goals and agendas for your clients.\n\n\nModule 3:  Ask Questions\n\nWho are your clients?  Where are they coming from?\nIdentifying patterns of behaviour\nUsing the Enneagram in Coaching\nRed Zone Green Zone: The Neuroscience\nMatch and move techniques\n\n\nModule 4: Lean In\n\nPower Listening\nGuided questions for discovering what is\nThe Miracle Questions\nSHIFTing from Red to Green\nThe whole person approach to SHIFT focus and perspective in Conflict\n\n\nModule 5: Move Forward\n\nBrainstorming options\nSetting goals\nGetting commitments\nSupporting the plan\nSetting the next meeting\n\n\nModule 6:  Putting it all together\n\nBCALM First Coaching with the Model exercise\nDebrief.\n\n\nModule 7: Know the client\n\nLearning Styles\nScales of Wellbeing\nNeuroscience of Conflict continued\n\n\nModule 8:  The Enneagram\n\nSubtypes\nForces at work in Conflict\nAppreciative Coaching\n\n\nModule 9: Responding to Change\n\nTouch points for Coaches\nAccountability and Responsibility\nA model for responding to change\n\n\nModule 10: Reviewing the elements of BCALM\n\nPracticing one element at a time\n\n\nModule 11: Applying the process\n\nWho\, what\, where\, when to coach through conflict\nCase study analysis\n\n\nModule 12: Moving Forward 2\n\nFinal practice session with feedback\nFinal thoughts and graduation\n\n\n\nInstructor \nDr. Nancy Love has served as an educator\, a coach\, a consultant\, a mediator\, a facilitator\, an intervenor\, an advisor\, a professional speaker and an author in the field of conflict management for more than 20 years. She has trained as a coach with Lori-anne Demers and with Judith Glaser and most recently with the Integrative Enneagram Institute out of South Africa. Founder and president of the PULSE Institute\, Nancy has worked across the US and Canada\, with the University of the Virgin Islands\, MacEwan University\, Mount Royal University\, the Government of Alberta and most recently as an advisor to Parks Canada’s Centre for Values and Ethics and as a senior practitioner and director for the Workplace Fairness Institute. Nancy has a strong education background and a firm commitment to quality conversations\, which is evident in her approach to training professionals in the field to do this important work. Experiential learning and individualized learning plans aimed at meeting the objectives of the course\, is how she designs and teaches. Continually focusing on the needs of the learners. \nRegistration Cut-Off  \nThe idea of preventing someone from registering for a course makes us all crazy\, so we won’t do that.  However\, we need to order printing a week before the course and make final decisions about the number of coaches to bring in\, and confirm the size of the classroom being rented.  Therefore\, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course.  We will shut off online course registration a week before\, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register.  We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. \nCancellation Policy \nWe know life happens.  Sometimes schedules change or the universe interferes with your plans.  Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot.  If the universe doesn’t let you know until five or less days before the course\, then we will give you a full credit towards another course which you\, or someone you choose to transfer it to\, can use within a year.  If your financial situation is such that you just really need the money to be put back into your account\, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing. \n                                                                                                  
URL:https://adrlearninginstitute.ca/course/coaching-through-conflict-bcalm-model/
CATEGORIES:Coaching Through Conflict,Specialty Courses
ATTACH;FMTTYPE=image/jpeg:https://adrlearninginstitute.ca/wp-content/uploads/2020/01/coaching-through-conflict-course.jpg
END:VEVENT
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