Leading Through Conflict 2-Day Workshop
October 8, 2019 @ 8:30 am - 4:30 pm
| $570.00LEADING THROUGH CONFLICT is our most sought after private offering and has been delivered to various municipal and provincial government employees. This two-day course is designed to enable Leaders to build their approach, skills, and confidence when dealing with conflicts among those who report to them. There is not a wasted minute in the two-days. You can be assured that what is taught can be applied in your workplace the next day. There is a week between Day 1 and Day 2 to give participants an opportunity to apply what they learn in Day 1 and build on that experience and receive customized learning on Day 2. 2019 SCHEDULE: This is a two day course with one week in between. When you register, you will be registered for both days. The course will run from 8:30 am to 4:00 pm each day. OBJECTIVES: OUTLINE: Day 1 – AM Day 1 – PM Day 2 – ALL DAY Instructor: Paula Drouin – Paula draws on her twenty-one years of working predominately in workplaces as a mediator, investigator, negotiator, conflict assessor and trainer. This course is a culmination of knowledge and experience gain on the front-line of mediating workplace conflicts and working with leaders, HR and Unions in addressing conflicts. Paula has held the National Designation of Chartered Mediator for over eighteen years; holds the International Mediator Designation; and has a Master of Arts Degree in Human Security and Peace Building. She is well respected as a conflict resolution practitioner and course designer and facilitator provincially and nationally. Paula was one of the course designers and instructors for the Alberta Arbitration and Mediation Society Certificate Program (now known as ADR Institute of Alberta), she instructs for the Justice Institute of Alberta, Native Counselling Services of Alberta, and for various Universities locally, nationally and internationally. The community is fortunate to have these Paula’s expertise and this course made available for public registration. The idea of preventing someone from registering for a course makes us all crazy, so we won’t do that. However, we need to order printing a week before the course and make final decisions about the number of coaches to bring in, and confirm the size of the classroom being rented. Therefore, we hope you will register as soon as possible (knowing we’ll be kind and easy to deal with if you have to cancel) and in exchange we will keep registration open until the day before the course. We will shut off online course registration a week before, however you can just give us a call at 780-460-7599 or send an email to admin@adrlearninginstitute.ca to register. We will confirm your registration and make sure we have all the materials you will need when you arrive on the course date. We know life happens. Sometimes schedules change or the universe interferes with your plans. Please provide us with as much notice as possible so we can provide you with a full refund and hopefully fill your spot. If the universe doesn’t let you know until five or less days before the course, then we will give you a full credit towards another course which you, or someone you choose to transfer it to, can use within a year. If your financial situation is such that you just really need the money to be put back into your account, then give us a call and we will provide a refund less any admin costs incurred through Pay Pal or Invoicing.
